Related Products
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About
Hiring Brooke as your Digital Voice Assistant means improved customer satisfaction by steering the most common conversations to a smart assistant who can answer frequently asked questions and schedule service appointments based on customer needs and dealership policies. Regardless of whether calls are routed to the service drive or specialized agents, challenges remain with both. Staffing gaps and high call volume from customer follow-up calls and status checks are the most significant drivers of connectivity fail points for the BDC. Brooke makes customer experience efficient and effortless, providing a consistent and dependable experience. Brooke provides quality and savings, reducing average handling time and providing the right experience the very first call at a fraction of the cost it would take a human.
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About
TEXT2DRIVE is the most efficient and profitable way to communicate with customers. Certified with all major DMS providers, TEXT2DRIVE improves customer retention while increasing profits. TEXT2DRIVE can help you increase CSI scores by an average of 35% while generating an additional $41,618 in average total pay over a 30-day period. Automated service reminders alone generate $22,022 on average over a 2-month period while appointment reminders generate an additional $21,165. Dramatically improve customer satisfaction and increase profitability with TEXT2DRIVE’s two-way texting for scheduling, service reminders, recall notices, bill pay, and more. We are the #1 dealer communication platform. Our customer communication platform doesn’t require entering information manually or uploading spreadsheets, saving your dealership’s time and energy for more important things, like your customers. Automate lifecycle communication that creates transparency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Car dealers interested in a digital voice assistant platform that handles and appoints inbound service calls
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Audience
Auto dealers and service departments looking for a communications platform to improve customer satisfaction and increase profitability
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBrooke.ai
www.brooke.ai/
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Company InformationTEXT2DRIVE
Founded: 2008
United States
text2drive.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
360 Payments
Auto/Mate
Autosoft
CDK Global
Dealertrack DMS
ERA-IGNITE
Forte HCM
Identifix
Kount
PBS DMS
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Integrations
360 Payments
Auto/Mate
Autosoft
CDK Global
Dealertrack DMS
ERA-IGNITE
Forte HCM
Identifix
Kount
PBS DMS
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