Related Products
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About
Brev.io is an AI-powered business performance operating system designed to streamline strategy execution and enhance team alignment. It offers intelligent goal management, enabling organizations to set and track company and team objectives with real-time progress updates. The platform orchestrates business rhythms by aligning organizational reviews, meetings, and rituals to maintain focus on key activities. Additionally, Brev.io provides AI-driven dashboards that deliver proactive alerts, insights, and context from various systems, facilitating informed decision-making. By integrating seamlessly with existing tools, Brev.io eliminates the need for manual data synthesis, allowing teams to concentrate on achieving outcomes more efficiently.
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About
Globitel’s Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time. The Globitel Performance Management Platform solution captures and aggregates data across multiple platforms using a single interface. In addition, the software empowers agents by allowing them to monitor their own performance scores and manage their incentive plans and evaluations. This ultimately reduces operational expenses and increases the center’s delivery efficiency. Globitel’s Performance Management Platform gathers information related to agent performance from all your call center platforms. Examples of call center platforms include Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), E-Learning component etc. The dynamic KPI builder in Globitel’s Performance Management Platform, allows call center managers to perform several functions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
Companies seeking a soltuion to manage agents’ performance effortlessly and in real-time
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBrev.io
Founded: 2024
United States
brev.io
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Company InformationGlobitel
Founded: 1996
Jordan
www.globitel.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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Integrations
Asana
Coda
Gong
Google Cloud BigQuery
Google Docs
Google Drive
Google Sheets
Google Slides
HubSpot CRM
HubSpot Customer Platform
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Integrations
Asana
Coda
Gong
Google Cloud BigQuery
Google Docs
Google Drive
Google Sheets
Google Slides
HubSpot CRM
HubSpot Customer Platform
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