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About

Brev.io is an AI-powered business performance operating system designed to streamline strategy execution and enhance team alignment. It offers intelligent goal management, enabling organizations to set and track company and team objectives with real-time progress updates. The platform orchestrates business rhythms by aligning organizational reviews, meetings, and rituals to maintain focus on key activities. Additionally, Brev.io provides AI-driven dashboards that deliver proactive alerts, insights, and context from various systems, facilitating informed decision-making. By integrating seamlessly with existing tools, Brev.io eliminates the need for manual data synthesis, allowing teams to concentrate on achieving outcomes more efficiently.

About

Globitel’s Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time. The Globitel Performance Management Platform solution captures and aggregates data across multiple platforms using a single interface. In addition, the software empowers agents by allowing them to monitor their own performance scores and manage their incentive plans and evaluations. This ultimately reduces operational expenses and increases the center’s delivery efficiency. Globitel’s Performance Management Platform gathers information related to agent performance from all your call center platforms. Examples of call center platforms include Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), E-Learning component etc. The dynamic KPI builder in Globitel’s Performance Management Platform, allows call center managers to perform several functions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Companies seeking a soltuion to manage agents’ performance effortlessly and in real-time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Brev.io
Founded: 2024
United States
brev.io

Company Information

Globitel
Founded: 1996
Jordan
www.globitel.com

Alternatives

Alternatives

Globitel E-911

Globitel E-911

Globitel
TelStrat QM

TelStrat QM

Serenova

Categories

Categories

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Integrations

Asana
Coda
Gong
Google Cloud BigQuery
Google Docs
Google Drive
Google Sheets
Google Slides
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Jira
Looker
Notion
Salesforce
Slack
Zendesk
Zoom
monday.com

Integrations

Asana
Coda
Gong
Google Cloud BigQuery
Google Docs
Google Drive
Google Sheets
Google Slides
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Jira
Looker
Notion
Salesforce
Slack
Zendesk
Zoom
monday.com
Claim Brev.io and update features and information
Claim Brev.io and update features and information
Claim Globitel Performance Management System (PMP) and update features and information
Claim Globitel Performance Management System (PMP) and update features and information