Botfront vs. Cognigy.AI Comparison


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About Conversational platform for Rasa teams Empower conversational designers and engineers with a collaborative platform built on Rasa, and ship AI enabled chatbots faster. Design and implement your conversations at once. Create natural dialogue flows in our intuitive conversation based interface. Add natural language examples on the fly, create rich responses with buttons, images, and carousels. Let engineers focus on systems and API integration. Create complex conversational forms. Whether you want to collect information or to prepare an API call, our no-code flow editor lets you implement complex business logic with fine grained conditionals and user input validation. Translate your assistants on the fly Create multilingual assistants. The dialogue structure is common to all languages, responses get translated and each language get its own NLU model with a dedicated configurable training pipeline.	About NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies such as banks, insurance companies and telcos wanting to keep their data under control	Audience Enterprise contact centers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $500 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Botfront Founded: 2016 Canada botfront.io	Company Information NiCE Cognigy Germany / United States www.cognigy.com
Alternatives Rasa Rasa Technologies	Alternatives Enterprise Bot
Tiledesk	kama DEI kama.ai
Proto	AI Rudder
Botsociety	Kore.ai
versaChat-AI vInnovate Technologies View All	Yellow.ai Bitonic Technology Labs View All
Categories Chatbot Conversational AI	Categories Agentic AI Agentic Orchestration AI Agent Builders AI Agents AI Assistants AI Orchestration AI Voice Agents Artificial Intelligence Chatbot Conversational AI Generative AI IVR Live Chat Voice Bot
Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant	Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking
Integrations Slack Zendesk 8x8 Contact Center Alexa Azure AI Bot Service Dialogflow Facebook Messenger Genesys Cloud EX Google Assistant HERE HubSpot Customer Platform Jira Microsoft Azure OpenAI Operata Salesforce Salesforce Agentforce Service Stackreaction Twilio UiPath Show More Integrations View All 2 Integrations	Integrations Slack Zendesk 8x8 Contact Center Alexa Azure AI Bot Service Dialogflow Facebook Messenger Genesys Cloud EX Google Assistant HERE HubSpot Customer Platform Jira Microsoft Azure OpenAI Operata Salesforce Salesforce Agentforce Service Stackreaction Twilio UiPath Show More Integrations View All 40 Integrations
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