Boomi vs. ibi iWay Service Manager Comparison


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Simplify your life. 64 Ratings Visit Website dbt dbt helps data teams transform raw data into trusted, analysis-ready datasets faster. With dbt, data analysts and data engineers can collaborate on version-controlled SQL models, enforce testing and documentation standards, lean on detailed metadata to troubleshoot and optimize pipelines, and deploy transformations reliably at scale. Built on modern software engineering best practices, dbt brings transparency and governance to every step of the data transformation workflow. Thousands of companies, from startups to Fortune 500 enterprises, rely on dbt to improve data quality and trust as well as drive efficiencies and reduce costs as they deliver AI-ready data across their organization. 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Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 7,635 Ratings Visit Website Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. 3,150 Ratings Visit Website KrakenD KrakenD is a high-performance API Gateway optimized for resource efficiency, capable of managing 70,000 requests per second on a single instance. The stateless architecture allows for straightforward, linear scalability, eliminating the need for complex coordination or database maintenance. 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With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 7,813 Ratings Visit Website Process Street Process Street is an AI-powered compliance operations platform that automates complex workflows, enforces standards, and tracks audit data in real time. Teams use it to create structured SOPs, assign tasks, collect data, and monitor execution with intelligent oversight. From onboarding and audits to vendor management and document control, Process Street ensures every step is followed and every action is logged. Built for regulated industries like financial services, healthcare, and manufacturing, it supports frameworks such as ISO, SOC 2, SOX, and HIPAA. With role-based permissions, audit logs, and powerful integrations, Process Street replaces static documents, spreadsheets, and manual processes with a single automated system of record. Use AI to streamline approvals, catch risks early, and generate audit-ready evidence. Trusted by teams at Cargill, DoorDash, Farmers Insurance, and Hartford Healthcare. 1,105 Ratings Visit Website Retool Retool is an AI-powered platform that enables teams to build internal software, agents, and workflows faster using natural language and composable building blocks. It allows users to go from a simple prompt to a fully deployed application that works with their existing data, systems, and business rules. Retool connects seamlessly to databases, APIs, LLMs, and external tools to create production-ready applications. The platform supports building AI agents, dashboards, workflows, and full-stack internal apps with flexibility and control. Teams can design interfaces visually, customize logic with code, or generate components using AI assistance. Retool integrates with modern developer workflows, including version control, CI/CD, and testing. Overall, it helps organizations reduce development time while maintaining enterprise-grade security and reliability. 566 Ratings Visit Website Semarchy xDM Use Semarchy unified data platform to experience xDM. Discover, govern, enrich, enlighten and manage data. You can easily transform data into insights with xDM and rapidly deliver data-rich applications with automated master data management. Its business-centric interfaces provide for rapid creation and adoption of data-rich applications, while automation rapidly generates applications to your specific requirements. Use the agile platform to quickly expand or evolve data applications. 64 Ratings Visit Website
About Boomi is a leader in integration and automation, offering an intelligent iPaaS platform that connects applications, APIs, data, and AI agents to drive digital transformation. With its seamless integration capabilities, Boomi enables businesses to scale securely, automate workflows, and manage data effortlessly across diverse environments. The platform includes AI-powered features, robust API management, and real-time insights to help enterprises streamline their operations, optimize efficiency, and innovate without compromising security. Boomi Agentstudio is a comprehensive AI agent management platform that allows businesses to design, govern, and orchestrate AI agents at scale. It simplifies the management of AI agents across their entire lifecycle, from development to deployment. With tools that provide real-time insights, observability, and compliance, Boomi Agentstudio empowers enterprises to automate processes, optimize workflows, and drive hyperproductivity.	About iWay Service Manager (iSM) is an integration platform that ensures rapid access to timely, accurate data across all systems, processes, and stakeholders, providing unmatched interoperability between disparate systems and data. It enables the creation of powerful, reusable business services from existing applications, facilitating seamless integration of applications in a secure, scalable environment. iSM supports a wide range of connectors, allowing the integration of various services, including real-time, batch, streaming, structured and unstructured information, cloud-based sources, blockchain applications, big data, social networks, and machine-generated data. Its advanced transformation services enable workflows to consume and send messages in formats such as JSON, XML, SWIFT, EDI, and HL7. The platform offers RESTful API support for RAML, Swagger, and Open API, facilitating rapid access to vital callable services.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Boomi is ideal for IT leaders, developers, and enterprises seeking to simplify application integration, automate workflows, manage APIs, and leverage AI to drive digital transformation, enhance data management, and optimize business processes across various industries	Audience IT architects looking for a tool to enhance their system interoperability and streamline their data integration processes
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $550.00/month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Boomi Founded: 2000 United States www.boomi.com	Company Information Cloud Software Group Founded: 2022 United States www.ibi.com/products/ibi-iway-service-manager
Alternatives Declarative Webhooks Omnitoria	Alternatives Denodo Denodo Technologies
MindCloud	Utilihive Greenbird Integration Technology
Semarchy xDM Semarchy	Magic EDI Service Magic Software Enterprises
Linx Twenty57	Azure Data Factory Microsoft
Tray.ai View All	Actian DataConnect Actian View All
Categories Agentic AI AI Agent Builders AI Agents AI IT Agents API Design API Management Business Process Management Data Integration Data Mapping Data Preparation EDI Embedded Integration Integration iPaaS Master Data Management Workflow Management	Categories Data Integration
Show More Features EDI Features Archiving & Retention AS2 Applications AS2 Specification Compliance Certificate Management Configuration Data Searching Data Format Translator Flexible Licensing Full Logging Labeling Integration Features Dashboard ETL - Extract / Transform / Load Metadata Management Multiple Data Sources Web Services
Integrations Cora PPM Dayforce FranConnect Microsoft Azure NetSuite CRM Quickbase SAP Concur Sage Accounting Salesforce Sugar Sell TCS MasterCraft DataPlus Teamstack Twilio UBIX UKG Pro UKG Ready Virtono VistaVu Zendesk Zuora Show More Integrations View All 111 Integrations	Integrations Cora PPM Dayforce FranConnect Microsoft Azure NetSuite CRM Quickbase SAP Concur Sage Accounting Salesforce Sugar Sell TCS MasterCraft DataPlus Teamstack Twilio UBIX UKG Pro UKG Ready Virtono VistaVu Zendesk Zuora Show More Integrations View All 6 Integrations
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