BlueJeans vs. ConnectWise ScreenConnect Comparison


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About Empower Your Remote Workforce with Secure Video Conferencing. The secure video conferencing platform that makes you more productive. BlueJeans Meetings transforms your video conferencing experience by integrating the industry’s highest-fidelity audio and video performance with incredible productivity features and a comprehensive security toolkit to provide you with a distinct competitive advantage every time you join a meeting. Make any conference room or huddle space a one-touch meeting place that’s easy to deploy, simple to use and centrally managed. BlueJeans is on a mission to transform traditional meeting rooms into modern workplaces. We have a portfolio of room solutions to meet your needs today and in the future. Host and manage live interactive events, town halls and webcasts for large audiences around the world. BlueJeans Events brings a whole new level of interactivity to all-hands meetings, town halls and webcasts. Engage up to 50,000 attendees.	About ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Mid-sized to enterprise companies	Audience MSP, cloud, VAR, audio/visual, internal IT, and managed security providers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $27 per month Free Version Free Trial
Reviews/Ratings Overall 4.6 / 5 ease 4.8 / 5 features 4.5 / 5 design 4.7 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 4.5 / 5 ease 4.9 / 5 features 4.8 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Verizon Founded: 2009 United States www.bluejeans.com	Company Information ConnectWise Founded: 1982 United States screenconnect.connectwise.com/
Alternatives CrankWheel	Alternatives Zoho Assist Zoho
GoTo Meeting GoTo	ISL Light Remote Desktop ISL Online
GoTo Webinar GoTo	Dameware Remote Support SolarWinds
Zoom Zoom Communications	LogMeIn Rescue GoTo
Vivomeetings View All	TeamViewer View All
Categories Collaboration Meeting Remote Work Video Conferencing Virtual Event Platforms Web Conferencing	Categories Co-Browsing Customer Service Help Desk Meeting MSP Remote Desktop Remote Support Remote Video Support Remote Work Video Conferencing Web Conferencing
Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Show More Features Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Virtual Event Platforms Features Alerts/Notifications Attendee Management Customizable Branding Event Management File Sharing Lead Capture Live Audio/Video Chat Live Text Chat Mobile Access Moderation Pre-made Templates Presentation Tools Q&A Reporting/Analytics Social Media Promotion Surveys/Polls Virtual Booths Virtual Lobby	Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback
Integrations AuthPoint Acta.ai Agylia Avoma CalendarHero Chorus by ZoomInfo DNSWatch Exigence Facebook Freshdesk Highspot ITBoost Intellum Platform Interprefy LeadsBridge Microsoft Outlook Naverisk RMM & PSA Vibe Interactive Whiteboard Show More Integrations View All 71 Integrations	Integrations AuthPoint Acta.ai Agylia Avoma CalendarHero Chorus by ZoomInfo DNSWatch Exigence Facebook Freshdesk Highspot ITBoost Intellum Platform Interprefy LeadsBridge Microsoft Outlook Naverisk RMM & PSA Vibe Interactive Whiteboard Show More Integrations View All 20 Integrations
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