Black Ice CRMOpen by Nature
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Infor CRMInfor
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Related Products
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About
Designed to be a central place for storing all your customer data, in the way you work, a CRM is a simple way to capture your data. Contact your customer with relevant information at the right time, every time. Deliver exceptional support to your customer, with a complete view of their information in the CRM. Achieve your goals, set your targets and track progress in one simple to use CRM. Our core system covers the majority of business requirements, but we tailor the CRM to your requirements including building unique modules that your business needs. From leads to opportunities, quotes, orders and invoices, our CRM handles your complete sales cycle. Manage campaigns, email and text message your customers, your team has full visibility of all customer data to make more informed marketing choices. Track your product and services, raise purchase orders, send alerts to inventory managers when stock is low. Our CRM provides an easy way to track services and provide after sales support.
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About
Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage and improve their business operations
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Audience
CRM solution for companies wanting to view their customer interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOpen by Nature
United Kingdom
www.blackicecrm.com
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Company InformationInfor
Founded: 2002
United States
www.infor.com/products/customer-experience-suite/crm
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Integrations
ADP Global Payroll
ADP Onboarding
ADP Succession Management
DDS
GA Connector
Glantus
Hotelbird
Hudini
Intelgic
Objective 3Sixty
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Integrations
ADP Global Payroll
ADP Onboarding
ADP Succession Management
DDS
GA Connector
Glantus
Hotelbird
Hudini
Intelgic
Objective 3Sixty
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