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About

Benchmark Intelligence is an SMS customer feedback and survey platform for brick & mortar businesses. Our system collects feedback from automated intelligent text based surveys. We also provide two-way SMS communication functionality so that you can reach out to dissatisfied customers and alleviate their experience.

About

Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform.

About

Textmagic is an all-in-one business text messaging platform designed to help companies send bulk texts, manage two-way conversations, and automate notifications with ease. The platform's streamlined features, such as scheduled messaging, customizable templates, contact management, and WhatsApp integration allow you to connect with customers globally in just a few clicks. Textmagic also helps you optimize and monitor SMS campaigns in real time with robust reporting tools that offer insights into delivery rates, engagement, and response times, ensuring transparency for every message sent. For businesses needing deeper integration, Textmagic’s SMS API and Zapier compatibility make it easy to connect with websites, CRMs, and other apps, enabling seamless automation. Whether for marketing, notifications, or internal communication, Textmagic can provide the tools to simplify your messaging efforts, with flexible pricing and reliable support to back up any company’s growth.

About

TextSanity is a text marketing platform that helps influencers, celebrities, podcasters, YouTubers, and businesses reach followers and customers using text messaging. Easily communicate with any group using text message. Ideal for businesses, influencers, or organizations that need to communicate. Send texts to any U.S. phone number from anywhere in the world. Perfect for marketing, business communication, schools, churches, or any other large group. Send and schedule a mass text in seconds to any segment of your contacts. The robust inbox gives you access to send text messages from your computer. Attach files, schedule messages, use templates, and even talk to customers one-on-one. Schedule messages in advance! Send mass messages or a single message at the right moment. Ideal for appointment reminders and reoccurring events. Allow customers to text a keyword to your TextSanity phone number.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Credit unions, banks, restaurants, gym, hotel

Audience

Experience management products by Sogolytics cater to enterprise-level organizations across all industries. The software is robust and can scale to accommodate organizations of all sizes and users with varying skill levels.

Audience

Businesses of all sizes

Audience

Influencers, podcasters, YouTubers and businesses requiring a marketing platform to reach followers using text messages

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

$50 to 100 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Pricing

$24.50/500 texts
Free Version
Free Trial

Pricing

$25 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.9 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Benchmark Intelligence
Founded: 2021
United States
usebenchmark.com

Company Information

Sogolytics
Founded: 2009
United States
www.sogolytics.com

Company Information

Textmagic
Founded: 2001
United Kingdom
www.textmagic.com

Company Information

TextSanity
Founded: 2019
United States
textsanity.com

Alternatives

Alternatives

Alternatives

Alternatives

MessageDesk

MessageDesk

Alderwood Labs
TeamSupport

TeamSupport

TeamSupport LLC
SurveyOL

SurveyOL

SurveyOL.com
SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Categories

Categories

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

360 Degree Feedback Features

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

HR Analytics Features

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

Adobe Marketo Engage
Asana
Drip
Gmail
Google Analytics
Google Drive
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
Mailchimp
Raklet
Salesforce
ServiceNow
Slack
Trello
Workday HCM
Zapier
Zendesk
Zoho Directory
leadpops

Integrations

Adobe Marketo Engage
Asana
Drip
Gmail
Google Analytics
Google Drive
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
Mailchimp
Raklet
Salesforce
ServiceNow
Slack
Trello
Workday HCM
Zapier
Zendesk
Zoho Directory
leadpops

Integrations

Adobe Marketo Engage
Asana
Drip
Gmail
Google Analytics
Google Drive
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
Mailchimp
Raklet
Salesforce
ServiceNow
Slack
Trello
Workday HCM
Zapier
Zendesk
Zoho Directory
leadpops

Integrations

Adobe Marketo Engage
Asana
Drip
Gmail
Google Analytics
Google Drive
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
Mailchimp
Raklet
Salesforce
ServiceNow
Slack
Trello
Workday HCM
Zapier
Zendesk
Zoho Directory
leadpops
Claim Benchmark Intelligence and update features and information
Claim Benchmark Intelligence and update features and information
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