Benbria LoopBenbria
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Related Products
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About
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience.
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About
Enso Connect is an AI-powered guest experience platform designed for vacation rentals and boutique hotels. It offers a comprehensive suite of tools to digitize and monetize every aspect of the guest journey. Enso Connect's "Boarding Pass" is a customizable web app that consolidates digital check-in/out, smart lock access, guest verification, personalized upsells, and digital guidebooks into a single interface. EnsoAI enhances communication by providing sentiment analysis, automated responses, and multi-language support across channels like SMS, email, WhatsApp, and OTA messaging. The unified inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to drive repeat and direct bookings. Custom automations using "If This, Then That" logic allow for tailored workflows, such as triggering specific messages based on guest actions or booking channels.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hospitality and retail businesses interested in a solution to manage their business and maximize profits
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Audience
Vacation rental managers and boutique hotel operators seeking a solution to enhance guest experiences through AI-driven automation, personalized services, and streamlined operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBenbria
Founded: 2008
Canada
www.benbria.com
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Company InformationEnso Connect
Founded: 2019
Canada
ensoconnect.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Integrations
Avantio
Guesty
Hostaway
Hostfully
Hostify
Lodgify
Mews
OwnerRez
Rentals United
Salto
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Integrations
Avantio
Guesty
Hostaway
Hostfully
Hostify
Lodgify
Mews
OwnerRez
Rentals United
Salto
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