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About

BCM One provides comprehensive, managed technology solutions to help businesses streamline their network to make communications, collaboration and connectivity simple and cost-effective. Business networks are complex by nature. Add in multiple locations and vendors, different ways of working, and evolving technology needs and the infrastructure can quickly get out of control. Without proper transparency, oversight, and expertise, companies end up relying on insufficient legacy systems, building out unsustainable networks, and overspending on services they don’t need. BCM One can help you right-fit your technology to meet your current network needs and scale as you grow. Your network may be complex, but it doesn’t have to be unmanageable. Let BCM One show you how. BCM One will optimize your network to meet all of your collaboration and communications needs now and as your business grows.

About

The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes seeking a solution to manage their communications

Audience

Residential, Small Business, Resellers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$4.95/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.3 / 5
design 4.7 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BCM One
Founded: 1992
United States
www.bcmone.com

Company Information

XCastLabs
Founded: 2009
United States
xcastlabs.com

Alternatives

VEEUE

VEEUE

ADCom Solutions

Alternatives

Categories

Categories

Telecom Expense Management Features

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Azure Marketplace
Docusign
Intel Tiber AI Cloud
Microsoft Teams
New Era
Salesforce
Zendesk

Integrations

Azure Marketplace
Docusign
Intel Tiber AI Cloud
Microsoft Teams
New Era
Salesforce
Zendesk
Claim BCM One and update features and information
Claim BCM One and update features and information
Claim XCastLabs and update features and information
Claim XCastLabs and update features and information