+
+

Related Products

  • Kubit
    33 Ratings
    Visit Website
  • Google Cloud BigQuery
    1,934 Ratings
    Visit Website
  • TrueLoyal
    241 Ratings
    Visit Website
  • Fraud.net
    56 Ratings
    Visit Website
  • Revaly
    7 Ratings
    Visit Website
  • Quaeris
    6 Ratings
    Visit Website
  • Qloo
    23 Ratings
    Visit Website
  • Hightouch
    442 Ratings
    Visit Website
  • Semrush
    6,303 Ratings
    Visit Website
  • Google AI Studio
    11 Ratings
    Visit Website

About

Customer intelligence data platform that helps brands analyze and predict user behavior across multi-channels. Analyze your data quickly and accurately. Identify customer behavior patterns and trends to make informed decisions with the power of AI and ML solutions. B2Metric can integrate with endless sources including databases you use the most. Optimize your retention strategies by predicting customer churn and taking preventive actions accordingly. Categorize customers into distinct groups based on their behaviors, characteristics, and preferences to enable targeted marketing. Refine marketing strategies using data-driven insights to enhance performance, targeting, personalization, and budget optimization. Provide unique customer experiences by optimizing touchpoints and tailoring marketing efforts. AI-based marketing analytics that reduces user churn & increases growth. Identify your customers at risk of churn and develop proactive retention strategies with advanced ML algorithms.

About

Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of an analytics solution to understand customer behavior, foster informed decisions, and increase growth

Audience

Companies of all sizes that wish to measure and improve customer experience online, offline, or omnichannel.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

B2Metric
United States
b2metric.com

Company Information

Feedbackly
Founded: 2012
Finland
www.feedbackly.com

Alternatives

Alternatives

Ackee

Ackee

Ackee Digital Enterprises

Categories

Categories

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

360 Degree Feedback Features

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Amazon DynamoDB
Amazon Redshift
Amplitude
BI Book
CleverTap
Google Cloud AutoML
Instapage
Klaviyo
Mailchimp
Meta Pixel
Oracle Database
Paddle
Related Marketing Cloud
SmartMessage
Snowflake
Stripe
Telegram

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Amazon DynamoDB
Amazon Redshift
Amplitude
BI Book
CleverTap
Google Cloud AutoML
Instapage
Klaviyo
Mailchimp
Meta Pixel
Oracle Database
Paddle
Related Marketing Cloud
SmartMessage
Snowflake
Stripe
Telegram
Claim B2Metric and update features and information
Claim B2Metric and update features and information
Claim Feedbackly and update features and information
Claim Feedbackly and update features and information