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About

B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.

About

LINK Mobility is a leading Communications Platform as a Service (CPaaS) provider specializing in omnichannel messaging solutions for enterprises. Their platform supports communication across SMS, WhatsApp Business, Voice, Email, and other popular channels, enabling businesses to engage customers on their preferred platforms. With over 20 years of experience and more than 47,000 international brand customers, LINK Mobility delivers billions of messages globally. Their solutions focus on enhancing customer journeys with personalized conversations, including customer care, marketing, notifications, and secure authentication services. The company boasts local presence in over 30 countries, providing tailored market expertise alongside global coverage. LINK Mobility is also recognized for award-winning Rich Communication Services (RCS), elevating branded customer engagement with rich media content.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Multiagent and multichannel platform that helps companies turn conversations into a sales

Audience

LINK Mobility’s omnichannel communication platform is ideal for enterprises seeking to enhance customer engagement, deliver personalized messaging, and secure real-time interactions across multiple digital channels worldwide

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$80 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

B2Chat
Founded: 2017
Colombia
www.b2chat.io

Company Information

LINK Mobility
Germany
www.linkmobility.com

Alternatives

Alternatives

Landbot.io

Landbot.io

Landbot
Ochatbot

Ochatbot

Ometrics

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

Facebook Messenger
WhatsApp
Instagram
LiveChat
Playable
Telegram
Threema Work

Integrations

Facebook Messenger
WhatsApp
Instagram
LiveChat
Playable
Telegram
Threema Work
Claim B2Chat and update features and information
Claim B2Chat and update features and information