Azure AI Metrics AdvisorMicrosoft
|
||||||
Related Products
|
||||||
About
Embed AI-powered monitoring features to stay one step ahead of incidents, no machine learning expertise is required. Monitor the performance of your organization's growth engines, including sales revenue and manufacturing operations, with Azure AI Metrics Advisor, built on AI Anomaly Detector, and a part of Azure AI Services. Quickly identify and fix problems through a powerful combination of monitoring in near-real time, adapting models to your scenario, and offering granular analysis with diagnostics and alerting. End-to-end management of data monitoring is easily done through the AI Metrics Advisor interface, which plugs into popular time-series databases and provides stream monitoring support. All dimension combinations are analyzed to pinpoint affected areas for root-cause analysis and diagnoses and send alerts. A guided autotuning experience helps you customize the service to your unique needs.
|
About
Globitel’s Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time. The Globitel Performance Management Platform solution captures and aggregates data across multiple platforms using a single interface. In addition, the software empowers agents by allowing them to monitor their own performance scores and manage their incentive plans and evaluations. This ultimately reduces operational expenses and increases the center’s delivery efficiency. Globitel’s Performance Management Platform gathers information related to agent performance from all your call center platforms. Examples of call center platforms include Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), E-Learning component etc. The dynamic KPI builder in Globitel’s Performance Management Platform, allows call center managers to perform several functions.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Developers that require an AI service that monitors metrics and diagnoses issues
|
Audience
Companies seeking a soltuion to manage agents’ performance effortlessly and in real-time
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$0.75 per 1,000 time series
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationMicrosoft
Founded: 1975
United States
azure.microsoft.com/en-us/products/ai-services/ai-metrics-advisor/
|
Company InformationGlobitel
Founded: 1996
Jordan
www.globitel.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
|
||||||
Integrations
Azure AI Anomaly Detector
Azure AI Services
Crestwood Cloud
Microsoft Azure
groundcover
|
Integrations
Azure AI Anomaly Detector
Azure AI Services
Crestwood Cloud
Microsoft Azure
groundcover
|
|||||
|
|
|