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About

Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities. Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling. Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location.

About

Choose from 1000's of available and memorable business phone numbers to promote your company nationwide or in a chosen town/city. Numbers are activated in our Tier-1 network, and incoming calls can be routed to any UK landline or mobile phone number. Improve staff productivity with a faster and more resilient business internet connection with our diverse range of business broadband options. Our connections are deployed with the highest speed to your premise, and reliability is enhanced as your data is carried over our business-only network. When switching, we take care of it all and ensure a seamless migration to our internet service, supported by our unrivalled support. The easy-to-use online portal allows agents to login and makes their mobile or landline available to answer incoming client calls from a queue or hunt group. Also, the management level gives you real-time wallboard analytics on calls and agent activity.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs requiring a powerful communications solution that helps improve customer interactions

Audience

Companies looking for a phone system to promote their business

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Avaya
Founded: 2000
United States
www.avaya.com/en/products/ip-office/

Company Information

Telecoms World
Founded: 2002
United Kindom
www.telecomsworld.com

Alternatives

Vodia PBX Phone System

Vodia PBX Phone System

Vodia Networks

Alternatives

SendMyCall

SendMyCall

EZphone Systems
astTECS

astTECS

*astTECS

Categories

Categories

Integrations

OfficeWatch Call Reporting
SIP.US

Integrations

OfficeWatch Call Reporting
SIP.US
Claim Avaya IP Office and update features and information
Claim Avaya IP Office and update features and information
Claim Telecoms World and update features and information
Claim Telecoms World and update features and information