Avaya IP OfficeAvaya
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Related Products
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About
Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities. Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling. Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location.
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About
Choose from 1000's of available and memorable business phone numbers to promote your company nationwide or in a chosen town/city. Numbers are activated in our Tier-1 network, and incoming calls can be routed to any UK landline or mobile phone number. Improve staff productivity with a faster and more resilient business internet connection with our diverse range of business broadband options. Our connections are deployed with the highest speed to your premise, and reliability is enhanced as your data is carried over our business-only network. When switching, we take care of it all and ensure a seamless migration to our internet service, supported by our unrivalled support. The easy-to-use online portal allows agents to login and makes their mobile or landline available to answer incoming client calls from a queue or hunt group. Also, the management level gives you real-time wallboard analytics on calls and agent activity.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMEs requiring a powerful communications solution that helps improve customer interactions
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Audience
Companies looking for a phone system to promote their business
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAvaya
Founded: 2000
United States
www.avaya.com/en/products/ip-office/
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Company InformationTelecoms World
Founded: 2002
United Kindom
www.telecomsworld.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
OfficeWatch Call Reporting
SIP.US
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