Avaya IP Office vs. RingCentral RingEX Comparison


Avaya IP Office Avaya	RingCentral RingEX RingCentral	+	+
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About Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities. Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling. Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location.		About RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience SMEs requiring a powerful communications solution that helps improve customer interactions		Audience RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $19.99/month/user Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 4.7 / 5 ease 4.4 / 5 features 4.7 / 5 design 4.7 / 5 support 4.3 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Avaya Founded: 2000 United States www.avaya.com/en/products/ip-office/		Company Information RingCentral Founded: 2003 United States www.ringcentral.com
Alternatives Vodia PBX Phone System Vodia Networks		Alternatives TollFreeForwarding
MikoPBX		ULTATEL
Thirdlane		Phone.com
Yeastar K2 IP PBX Yeastar		Ooma Office Ooma
astTECS *astTECS View All		MightyCall View All
Categories Business VoIP PBX		Categories Business Phone Systems Business VoIP Call Center Infrastructure (CCI) Call Recording Cloud Communication Platform Cloud PBX Communications SIP Trunk Unified Communications Vanity Phone Number Video Conferencing Virtual Phone Number Web Conferencing
		Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Agile CRM BrightGauge CallFinder Campaign Monitor Chorus by ZoomInfo CloudBlue PSA Constant Contact Electric Halo Service Desk Jiminny Kizen Odoo Pipedream PubNub Retently RingCentral Video ServiceNow Trelica Zapier Zendesk Show More Integrations View All 2 Integrations		Integrations Agile CRM BrightGauge CallFinder Campaign Monitor Chorus by ZoomInfo CloudBlue PSA Constant Contact Electric Halo Service Desk Jiminny Kizen Odoo Pipedream PubNub Retently RingCentral Video ServiceNow Trelica Zapier Zendesk Show More Integrations View All 68 Integrations
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