RingCentral RingEX

RingCentral RingEX

RingCentral
+
+
Visit Website

About

Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities. Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling. Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location.

About

RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs requiring a powerful communications solution that helps improve customer interactions

Audience

RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$19.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.7 / 5
design 4.7 / 5
support 4.3 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Avaya
Founded: 2000
United States
www.avaya.com/en/products/ip-office/

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com

Alternatives

Vodia PBX Phone System

Vodia PBX Phone System

Vodia Networks

Alternatives

astTECS

astTECS

*astTECS

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Agile CRM
Alexa Smart Properties
Bitrix24
Electric
ElectroNeek
Google Workspace
Gravity Data
Halo Service Desk
HaloPSA
Kommo
Microsoft Outlook
Prodoscore
REIPro
Retently
ServiceNow
Slack
SmartAdvocate
Smokeball
Workato
Zendesk

Integrations

Agile CRM
Alexa Smart Properties
Bitrix24
Electric
ElectroNeek
Google Workspace
Gravity Data
Halo Service Desk
HaloPSA
Kommo
Microsoft Outlook
Prodoscore
REIPro
Retently
ServiceNow
Slack
SmartAdvocate
Smokeball
Workato
Zendesk
Claim Avaya IP Office and update features and information
Claim Avaya IP Office and update features and information