OnviCord

OnviCord

OnviSource
+
+

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About

The RingCentral MVP Automatic Call Recording feature enables easy recording of your outbound inbound calls. Simple to use and easy to setup with just a few clicks, this robust feature seamlessly records calls from any device on your RingCentral system. With the RingCentral MVP Automatic Call Recording feature, you can download, play, and forward recorded conversations as email attachments; easily access and review recorded calls for customer service or training purposes; and document conversations as well as keep accurate legal and compliance records.

About

Evaluate and optimize the performance of your people, processes, operations and technology. Managers can easily search, download and analyze information anywhere in real time or by using historical data, enabling quick, secure access to recorded interactions. Monitor interactions to aid training and assist agents and employees with quality assurance and policy/script adherence. OnviCord PRO delivers simple, browser-based access to a everything needed to monitor and manage recorded call information quickly and easily. Contact centers with unassigned workstations can associate calls with individuals' logins. Users with assigned privileges can turn the recorder on and off at their desktops. Supports search and playback of exported recordings outside the central server or network.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

The RingCentral MVP Automatic Call Recording feature supports organizations looking for an easy way to record outbound inbound calls.

Audience

Call Center solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com

Company Information

OnviSource
www.onvisource.com

Alternatives

Alternatives

HGS Agent X

HGS Agent X

Hinduja Global Solutions
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Categories

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Avoma
Calero
Clari Copilot
CoCounselor
CredentialingSpectrum
Crelate
EngageBay
FetchIt
Fireflies.ai
InsuredMine
Jenesis Agency Management
Junos Traffic Vision
Mayday
Meltano
Nango
Nutshell
Product Marketing Alliance
SalesScripter
Smartly.AI
SuiteMaster

Integrations

Avoma
Calero
Clari Copilot
CoCounselor
CredentialingSpectrum
Crelate
EngageBay
FetchIt
Fireflies.ai
InsuredMine
Jenesis Agency Management
Junos Traffic Vision
Mayday
Meltano
Nango
Nutshell
Product Marketing Alliance
SalesScripter
Smartly.AI
SuiteMaster
Claim RingCentral Automatic Call Recording and update features and information
Claim RingCentral Automatic Call Recording and update features and information
Claim OnviCord and update features and information
Claim OnviCord and update features and information