RingCentral Automatic Call RecordingRingCentral
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OnviCordOnviSource
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Related Products
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About
The RingCentral MVP Automatic Call Recording feature enables easy recording of your outbound inbound calls. Simple to use and easy to setup with just a few clicks, this robust feature seamlessly records calls from any device on your RingCentral system. With the RingCentral MVP Automatic Call Recording feature, you can download, play, and forward recorded conversations as email attachments; easily access and review recorded calls for customer service or training purposes; and document conversations as well as keep accurate legal and compliance records.
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About
Evaluate and optimize the performance of your people, processes, operations and technology. Managers can easily search, download and analyze information anywhere in real time or by using historical data, enabling quick, secure access to recorded interactions. Monitor interactions to aid training and assist agents and employees with quality assurance and policy/script adherence. OnviCord PRO delivers simple, browser-based access to a everything needed to monitor and manage recorded call information quickly and easily. Contact centers with unassigned workstations can associate calls with individuals' logins. Users with assigned privileges can turn the recorder on and off at their desktops. Supports search and playback of exported recordings outside the central server or network.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
The RingCentral MVP Automatic Call Recording feature supports organizations looking for an easy way to record outbound inbound calls.
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Audience
Call Center solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.99/month/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRingCentral
Founded: 2003
United States
www.ringcentral.com
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Company InformationOnviSource
www.onvisource.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
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Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Avoma
Calero
Clari Copilot
CoCounselor
CredentialingSpectrum
Crelate
EngageBay
FetchIt
Fireflies.ai
InsuredMine
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Integrations
Avoma
Calero
Clari Copilot
CoCounselor
CredentialingSpectrum
Crelate
EngageBay
FetchIt
Fireflies.ai
InsuredMine
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