Autointelli AIOps PlatformAutointelli Systems
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About
Autointelli Inc, an AIOps company, provides solutions that handle modern IT operations (ITOps) with a duo of automation and machine learning. With a solution-oriented approach, we thrive in developing an AIOps platform that simplifies data center automation. Automate them with Autointelli AIOps platform – reduce alert noise, identify root causes and free your resources for high-value IT tasks. Build a better digital workplace with us. Autointelli AIOps Platform automatically correlates the events faster and escalates the tedious incidents to respective engineers. Autointelli AIOps Platform comes with a self-service automation feature that allows you to create any number of workflows to automate. Root cause analysis helps to identify the underlying cause of a problem in hardware and software. Analytics should enhance your business performance and provide possible insights from all major data sources.
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About
Our Quality Assurance Platform helps Contact Centers like yours to optimize customer, agent and user experience to ultimately thrive. Answer a few simple questions and learn where you are on your journey to Smart Quality, and we'll provide you with personalized recommendations for how to take your QA to the next level. Mitigate risk by unifying customer feedback, performance data and text analytics to quickly identify conversations that require your attention. Integrate and fetch conversations, survey results and performance data into the most connected QA & improvement platform on the market. Auto-score 100% of calls, emails and chat sessions to highlight CX and compliance breaches. Build your own signals and filters to send conversations to your QA team for deep-dive evaluation and root-cause analysis. Generate reports your business will act on. Demonstrate ROI by plotting how your QA efforts increase efficiency, sales and both customer and employee satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT and DevOps teams in need of an incident response and service orchestration platform
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Audience
Contact centers searching for a quality assurance platform to ensure customer satisfaction
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAutointelli Systems
Founded: 2018
India
www.autointelli.com
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Company InformationEvaluAgent
Founded: 2012
United Kingdom
www.evaluagent.com
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
Assembled
Beam AI
Nango
Pandium
Ploy
Wix Answers
Wufoo
Zapier
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