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About

Get recall peace of mind with the industry's #1 source for accurate, timely, and comprehensive safety recall management software. Nearly every brand and most vehicles have been affected by a safety recall. Your liability risk increases significantly when you sell vehicles that become involved in accidents caused by unrepaired safety recalls. Financial and reputational harm is assured if your dealership is targeted in recall litigation. You may be risking your franchise if you do not have a safety recall management policy and are not committed to having the processes and tools in place to effectively manage recalls on a daily basis. Reduce costs and increase profits by tracking open safety recalls for trade-ins, dealer trades, and auction purchases. Avoid disputes with customers who discover through public sources that the vehicle you sold them on Monday has an open recall on Tuesday, and document and disclose the vehicle recall status at the point of sale.

About

When a product is recalled, it has a direct impact on customer satisfaction. That’s what makes it so vital for manufacturers to manage the recall process as effectively as possible. Organizations need clear and timely communication with all stakeholders, including regulatory agencies, dealers or retailers, customers, and internal business functions. The challenge is to manage recalls quickly and efficiently while also maintaining the highest degree of customer satisfaction. But if your existing product recall approaches are not sufficient, the result will be process disconnects and an incomplete view across the business, as well as with suppliers and external parties. Pega Recall establishes a single place for tracking and managing the lifecycle of your recall program and compliance program, all while staying focused on providing the best customer experience possible. By linking into your internal systems and data, Pega manages service level agreements (SLAs).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Auto dealers, rental car companies, and fleet managers seeking a tool to manage safety recalls

Audience

Organizations and manufacturers in need of a solution to manage the recall process as effectively as possible

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AutoAp
United States
www.autoap.com

Company Information

Pega
United States
www.pega.com/industries/manufacturing/recall

Alternatives

OneRecall

OneRecall

Inmar Intelligence

Alternatives

OneRecall

OneRecall

Inmar Intelligence
farmsoft

farmsoft

Tenacious Systems
farmsoft

farmsoft

Tenacious Systems

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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