Related Products
|
||||||
About
Augment your contact center with AI-powered business intelligence that helps you uncover your biggest opportunities to improve both customer service efficiency and customer experience. Our Customer Experience Management (CXM) platform allows you to monitor your digital and voice communication in real-time and gives your team actionable guidance on how to improve your most important KPIs. Augment CXM automatically breaks conversations down into the customer's intents, the products they are talking about, and the outcomes of those conversations - giving you insight into every detail. Have you ever had to deal with a storm of unexpected customer questions? Augment CXM flags these unforeseen spikes of conversations and alerts your team to take action before they spiral out of control. Quickly understand if issues in your contact center are caused by specific agents & deliver coaching to those agents on how they can improve their handling of customer issues.
|
About
Voze helps sales teams grow by guiding reps to the right customers, products, and behaviors. Instead of adding complexity, Voze acts like a personal assistant - reps can record quick voice notes, snap photos of written notes, or type updates in seconds. This simple approach leads to high adoption rates while giving managers visibility into field activities.
The Voze Sales Engine lets managers direct growth their way. Want to push specific products? Target certain industries? Improve rep follow-up? Voze nudges reps with reminders and easy-to-share materials while tracking results.
Rather than forcing change, Voze adapts to how reps already work. It handles admin tasks automatically - creating contacts, scheduling follow-ups, and alerting team members. This gives reps more time to sell while helping managers guide their strategy and support customer needs.
Take a look at voze.com to learn how we can help drive growth your way.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Customer Experience Management platform for businesses
|
Audience
Voze is built for field sales teams in equipment-intensive industries like commercial trucks, heavy equipment, building materials, and industrial distribution. It works best for companies with 100-1,000 employees that rely on relationship-focused field sales reps and want to scale their sales strategy.
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationAugment CXM
Founded: 2016
United States
www.augmentcxm.com
|
Company InformationVoze
United States
www.voze.com
|
|||||
Alternatives |
Alternatives |
|||||
|
||||||
|
||||||
Categories |
Categories |
|||||
Integrations
Amazon Connect
Excede DMS
Genesys Cloud CX
HubSpot CRM
Karmak Fusion
NICE Enlighten AI
Oracle Cloud Infrastructure
Salesforce
SugarCRM
Zendesk
|
Integrations
Amazon Connect
Excede DMS
Genesys Cloud CX
HubSpot CRM
Karmak Fusion
NICE Enlighten AI
Oracle Cloud Infrastructure
Salesforce
SugarCRM
Zendesk
|
|||||
|
|