+
+

Related Products

  • Podium
    2,054 Ratings
    Visit Website
  • Jiminny
    935 Ratings
    Visit Website
  • Fathom
    6,670 Ratings
    Visit Website
  • 6sense
    1,860 Ratings
    Visit Website
  • Visual Visitor
    248 Ratings
    Visit Website
  • HubSpot CRM
    25,028 Ratings
    Visit Website
  • SalesTarget.ai
    13 Ratings
    Visit Website
  • D&B Hoovers
    1,124 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website
  • Zendesk
    7,600 Ratings
    Visit Website

About

Augment your contact center with AI-powered business intelligence that helps you uncover your biggest opportunities to improve both customer service efficiency and customer experience. Our Customer Experience Management (CXM) platform allows you to monitor your digital and voice communication in real-time and gives your team actionable guidance on how to improve your most important KPIs. Augment CXM automatically breaks conversations down into the customer's intents, the products they are talking about, and the outcomes of those conversations - giving you insight into every detail. Have you ever had to deal with a storm of unexpected customer questions? Augment CXM flags these unforeseen spikes of conversations and alerts your team to take action before they spiral out of control. Quickly understand if issues in your contact center are caused by specific agents & deliver coaching to those agents on how they can improve their handling of customer issues.

About

Voze helps sales teams grow by guiding reps to the right customers, products, and behaviors. Instead of adding complexity, Voze acts like a personal assistant - reps can record quick voice notes, snap photos of written notes, or type updates in seconds. This simple approach leads to high adoption rates while giving managers visibility into field activities. The Voze Sales Engine lets managers direct growth their way. Want to push specific products? Target certain industries? Improve rep follow-up? Voze nudges reps with reminders and easy-to-share materials while tracking results. Rather than forcing change, Voze adapts to how reps already work. It handles admin tasks automatically - creating contacts, scheduling follow-ups, and alerting team members. This gives reps more time to sell while helping managers guide their strategy and support customer needs. Take a look at voze.com to learn how we can help drive growth your way.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer Experience Management platform for businesses

Audience

Voze is built for field sales teams in equipment-intensive industries like commercial trucks, heavy equipment, building materials, and industrial distribution. It works best for companies with 100-1,000 employees that rely on relationship-focused field sales reps and want to scale their sales strategy.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Augment CXM
Founded: 2016
United States
www.augmentcxm.com

Company Information

Voze
United States
www.voze.com

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Integrations

Amazon Connect
Excede DMS
Genesys Cloud CX
HubSpot CRM
Karmak Fusion
NICE Enlighten AI
Oracle Cloud Infrastructure
Salesforce
SugarCRM
Zendesk

Integrations

Amazon Connect
Excede DMS
Genesys Cloud CX
HubSpot CRM
Karmak Fusion
NICE Enlighten AI
Oracle Cloud Infrastructure
Salesforce
SugarCRM
Zendesk
Claim Augment CXM and update features and information
Claim Augment CXM and update features and information
Claim Voze and update features and information
Claim Voze and update features and information