Atomicwork vs. Infizo Desk Comparison


Atomicwork	Infizo Desk Infizo	+	+
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		Related Products Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. 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The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. 3,071 Ratings Visit Website BlueFolder Introducing BlueFolder – Your Ultimate Service Management Solution Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency. Key Features: Intuitive Work Order Management Dispatch and Scheduling Customer Relationship Management (CRM) Mobile Accessibility Billing, Invoicing, and Payments Asset/Equipment and Contract Management Customizable Reporting Integration Capabilities Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips. 119 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 662 Ratings Visit Website ConnectWise Automate Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count. 501 Ratings Visit Website Setyl Setyl is a cloud-based IT asset management platform (ITAM) that combines hardware and software asset management in one. The platform seamlessly integrates with 100+ IT systems, including MDM, RMM, IDP, SSO, HR, finance, helpdesk tools, and more. Use Setyl to gain full visibility and control over your IT assets, SaaS applications and licenses, users, vendors and spend in one place — helping you: ✓ Streamline and scale your IT operations, including employee onboarding and offboarding. ✓ Identify and eliminate wasted IT spend. ✓ Safeguard against compliance risks and prepare for your audits, including ISO 27001 and SOC 2. The user-friendly interface requires little to no learning curve, making it easy to use and implement, and to collaborate with people across your organization. Features include: asset and license register, full asset lifecycle management, app renewal management, employee on/offboarding, shadow IT detection, vendor audits, and IT spend reporting. 40 Ratings Visit Website Device42 With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have. 173 Ratings Visit Website Hector Hector is a SaaS tool for monitoring and tracking your equipment and software from the planning phase to the end of the product life cycle. The application allows, among other things, the management of equipment loans, software licenses, asset depreciation, and barcode inventory management. Hector allows companies to build a list of assets from the ground up to gain greater control over their inventory. Plus you can pay only for the number of assets registered in the system ! Hector offers unlimited users and multiple nifty functions to help you manage all your physical assets and software, manage your inventory, and track every piece of equipment wherever they are. Perfect for IT inventory, audiovisual equipment, tools & machinery, medical equipment, or any other asset you need to track. 14 Ratings Visit Website Pipefy Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. Standardize, streamline, and connect workflows for better end-user experiences and faster business results. Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs. Minimize process complexity and expensive stack sprawl with connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else. 583 Ratings Visit Website
About Be there for your employees, round the clock, with our AI-powered support assistant that can be trained to meet your business needs. Atomicwork offers something unique for every team that's working with your employees, and makes it easy for your to break down the silos between them. Atomicwork eliminates up to 80% of the manual workflows handled by your IT team to reduce distraction for your employees and help them be productive. Atomicwork saves your HR team from ops hell, enabling them to become strategic partners to maximize the value for your employees, from onboarding to offboarding. Atomicwork lets your finance teams provide seamless support to employees while ensuring they can stay on top of best practices, compliance needs, and external dependencies. Streamline incoming requests from employees, assign them to the right expert, and collaborate to fulfill them.	About Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and prioritize help desk tickets with state-of-the-art features like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and maximize operational efficiency. Efficiently track and manage help desk tickets with our sophisticated ticketing system software, ensuring every issue is resolved timely, enhancing customer satisfaction. Assign tickets to specific user groups or individuals, streamlining ticket assignments and ensuring accountability for each action taken. Automatically convert incoming emails into help desk tickets, allowing for seamless creation and integration with email communication. Set service level agreements (SLAs) for ticket response and resolution times, ensuring prompt and efficient support.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT teams in need of an AI solution to streamline incoming requests, route them to the right team and manage them from creation to closure effortlessly	Audience Companies wanting a solution to streamline help desk operations, enhance efficiency, and maximize resolution speed
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $90/employee/year Free Version Free Trial	Pricing $59.78 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Atomicwork Founded: 2022 United States www.atomicwork.com	Company Information Infizo Founded: 2014 India www.infizo.com/desk
Alternatives Ravenna	Alternatives ManageEngine ServiceDesk Plus ManageEngine
Freshservice Freshworks	ProProfs Help Desk ProProfs
SysAid SysAid Technologies	ServicePRO Help Desk Technology International
Infraon Infinity Infraon	Infraon Helpdesk Infraon
Serviceaide View All	Freshservice Freshworks View All
Categories AI Service Management (AISM) AI Tools Change Management Employee Experience Incident Management IT Asset Management IT Automation IT Management IT Service ITSM Service Request Management Software Asset Management (SAM)	Categories Help Desk Incident Management Service Request Management

Integrations Okta ADP Workforce Now Azure DevOps BambooHR Checkr Google Drive Google Workspace Microsoft 365 Microsoft Entra Microsoft Intune Microsoft Outlook Microsoft SharePoint Microsoft Teams Notion Salesforce WhatsApp WordPress Zapier Zoho People Show More Integrations View All 26 Integrations	Integrations Okta ADP Workforce Now Azure DevOps BambooHR Checkr Google Drive Google Workspace Microsoft 365 Microsoft Entra Microsoft Intune Microsoft Outlook Microsoft SharePoint Microsoft Teams Notion Salesforce WhatsApp WordPress Zapier Zoho People Show More Integrations View All 6 Integrations
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