Athenta DCeye vs. OpenText Data Center Automation Comparison Chart

netTerrain is an automated and interactive visual diagraming and reporting solution that renders real-word views of your entire IT ecosystem—from data centers to networks, fiber, and cloud. netTerrain's interactive maps and reports replace scattered documentation and guesswork with clarity: cut costs, troubleshoot faster, prevent downtime, reduce field visits, and instantly find and share vital information. You get high-level overviews and details on capacity, power, security patches, work orders, and more. With actionable insights, you can now visualize and understand any element in your IT ecosystem and make the correct business decisions every time!

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.

One Solution to Simplify File Management and Orchestration Across Edge, Data Center, and Cloud Storage PeerGFS is a software-only solution developed to solve file management/file replication challenges in multi-site, multi-platform, and hybrid multi-cloud environments. With over 25 years of experience in geographically dispersed file replication, we help organizations: - Improve availability through Active-Active data centers (on-premises and/or in the cloud) - Protect data at the Edge with Continuous Data Protection to the data center - Increase productivity for distributed project teams with fast, local access to file data Today’s always-on world requires real-time data infrastructure with 24x7x365 availability. PeerGFS works with the storage systems you already have deployed and support: - High volume data replication between well-connected data centers - Wide area networks with limited bandwidth and higher latency PeerGFS is easy to install and manage.

Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.

Discover and consolidate all privileged account credentials into a centralized repository. Regulate access to all critical IT assets. Grant just-in-time access, and enforce least privilege on devices in the organization. • Enforce remote password resets on devices. • Manage Windows domain, service, local admin accounts & their dependencies. • Eliminate hardcoded-credentials from scripts and configuration files. • Automate password access for non-human identities with APIs. • Protect SSH keys, track usage & associate with UNIX devices. • Share accounts with granular access controls. • One-click remote access to assets without revealing passwords. • Grant Just-In-Time access to privileged accounts. • Shadow, Monitor & record live sessions. • Endpoint privilege management with application controls. • Integrate with AD, AzureAD for user provisioning. • Integrate with solutions for MFA, SIEM, ITSM & SSO. • Comply with regulations with audit trails & custom reports

QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.

Opus is a comprehensive EHR, CRM, and RCM platform designed to streamline operations for behavioral health treatment centers, including addiction, mental health, and SUD (substance use disorder) clinics. The platform provides integrated tools for patient management, billing, scheduling, and telehealth services. Opus enhances efficiency with features like intelligent lead routing, insurance verification, automated tasks, and customizable forms. It also includes advanced reporting, AI-driven progress note generation, and seamless lab integrations. With a focus on flexibility and scalability, Opus is ideal for small to large multi-center organizations in the behavioral health space.

With our comprehensive suite of scalable cloud services, you can build your cloud server, your way. Kamatera’s infrastructure specializes in VPS hosting, with a choice of 24 data centers worldwide, including 8 data centers across the US as well as locations in Europe, Asia, and the Middle East. Our enterprise-grade cloud servers can meet your needs at every stage. We use cutting-edge hardware, such as Ice Lake Processors and NVMe SSD, to deliver consistent speed and 99.95% uptime. With a robust service like ours, you can expect plenty of great features, such as fantastic hardware, flexible and scalable cloud setup, fully managed hosting, windows server hosting, data security and safety, consultation, server migration, and disaster recovery. Our technical staff is always on duty, with 24/7 live support to assist you across all time zones. And our flexible, predictable pricing plans means you’ll only pay for what you use with our hourly or monthly billing options.

Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.