Astuity BPM

Astuity BPM

Brilliant Idea Software
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About

Astuity BPM by Brilliant Idea Software is the most comprehensive planning, consolidations, budgeting, and financial reporting software on the market. As a Microsoft-centered application, Astuity BPM can be self-hosted, made to work through a cloud services provider, or over the web. With Astuity BPM, you can simplify data collection using its Excel add-in or via flexible data entry screens. As the leading performance management solution, Astuity BPM offers a comprehensive planning functionality along with powerful financial reporting, consolidation, and analytical capabilities.

About

Globitel’s Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time. The Globitel Performance Management Platform solution captures and aggregates data across multiple platforms using a single interface. In addition, the software empowers agents by allowing them to monitor their own performance scores and manage their incentive plans and evaluations. This ultimately reduces operational expenses and increases the center’s delivery efficiency. Globitel’s Performance Management Platform gathers information related to agent performance from all your call center platforms. Examples of call center platforms include Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), E-Learning component etc. The dynamic KPI builder in Globitel’s Performance Management Platform, allows call center managers to perform several functions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Astuity BPM supports small, medium, and large organizations looking for an affordable business performance management software solution.

Audience

Companies seeking a soltuion to manage agents’ performance effortlessly and in real-time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15000.00/one-time
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Brilliant Idea Software
Founded: 2009
United States
www.astuitybpm.com

Company Information

Globitel
Founded: 1996
Jordan
www.globitel.com

Alternatives

Alternatives

Prophix

Prophix

Prophix Software
Globitel E-911

Globitel E-911

Globitel
Talentia CPM

Talentia CPM

Talentia Software
TelStrat QM

TelStrat QM

Serenova

Categories

Categories

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Integrations

No info available.

Integrations

No info available.
Claim Astuity BPM and update features and information
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