Astuity BPMBrilliant Idea Software
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Related Products
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About
Astuity BPM by Brilliant Idea Software is the most comprehensive planning, consolidations, budgeting, and financial reporting software on the market. As a Microsoft-centered application, Astuity BPM can be self-hosted, made to work through a cloud services provider, or over the web. With Astuity BPM, you can simplify data collection using its Excel add-in or via flexible data entry screens. As the leading performance management solution, Astuity BPM offers a comprehensive planning functionality along with powerful financial reporting, consolidation, and analytical capabilities.
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About
Globitel’s Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time. The Globitel Performance Management Platform solution captures and aggregates data across multiple platforms using a single interface. In addition, the software empowers agents by allowing them to monitor their own performance scores and manage their incentive plans and evaluations. This ultimately reduces operational expenses and increases the center’s delivery efficiency. Globitel’s Performance Management Platform gathers information related to agent performance from all your call center platforms. Examples of call center platforms include Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), E-Learning component etc. The dynamic KPI builder in Globitel’s Performance Management Platform, allows call center managers to perform several functions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Astuity BPM supports small, medium, and large organizations looking for an affordable business performance management software solution.
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Audience
Companies seeking a soltuion to manage agents’ performance effortlessly and in real-time
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15000.00/one-time
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBrilliant Idea Software
Founded: 2009
United States
www.astuitybpm.com
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Company InformationGlobitel
Founded: 1996
Jordan
www.globitel.com
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Categories |
Categories |
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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Integrations
No info available.
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Integrations
No info available.
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