Jira Service ManagementAtlassian
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Related Products
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About
With our dedicated mobile apps for Android and iOS you can run inventory checks and automated operations for your assets on the go. Provide frictionless access to asset resources for your employees. Allow them to browse, check-out or check-in shared assets, equipment or tools. With customized asset properties, user synchronization and improved label printing, your asset database in Jira can be up-to-date and useful in a number of scenarios involving physical assets, Jira users and issues. Flexible and customizable CMDB with advanced search capabilities. Manage assets, equipment and tools in Jira and Jira Service Desk. Track what, who, where, how long, and all the meticulous in-between details of your assets with ease. Asset management in one place, in Jira. Track, manage and report your assets in Jira and Jira Service Desk. Keep the key stakeholders informed and proactively inform them with scheduled custom reports and email notifications.
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About
Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in a solution to manage IT assets with a dedicated mobile app
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Audience
IT Teams within growing companies moving away from using emails for support and instead look to implement a robust IT ticking system to streamline their requests.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$20 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAppfire
Founded: 2005
United States
appfire.com/products/assets-and-inventory-plugin-for-jira
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Company InformationAtlassian
Founded: 2002
Australia
www.atlassian.com
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Categories |
Categories |
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IT Asset Management Features
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Asset Tracking Features
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
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IT Asset Management Features
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service Features
Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM Features
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Issue Tracking Features
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
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Integrations
Jira
RadiantOne
Atlassian Crowd
Autymate
COZYROC SSIS+ Suite
Chat for Jira Service Management
Contegix
Docusign
EduBrite
Kumulos
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Integrations
Jira
RadiantOne
Atlassian Crowd
Autymate
COZYROC SSIS+ Suite
Chat for Jira Service Management
Contegix
Docusign
EduBrite
Kumulos
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