+
+

Related Products

  • EZO AssetSonar
    109 Ratings
    Visit Website
  • Freshservice
    1,962 Ratings
    Visit Website
  • Cheqroom
    169 Ratings
    Visit Website
  • Setyl
    44 Ratings
    Visit Website
  • DeskTime
    955 Ratings
    Visit Website
  • ShareMyToolbox
    41 Ratings
    Visit Website
  • ManageEngine ServiceDesk Plus
    1,690 Ratings
    Visit Website
  • Astra Pentest
    238 Ratings
    Visit Website
  • The Asset Guardian EAM (TAG)
    22 Ratings
    Visit Website
  • eMaint CMMS
    739 Ratings
    Visit Website

About

With our dedicated mobile apps for Android and iOS you can run inventory checks and automated operations for your assets on the go. Provide frictionless access to asset resources for your employees. Allow them to browse, check-out or check-in shared assets, equipment or tools. With customized asset properties, user synchronization and improved label printing, your asset database in Jira can be up-to-date and useful in a number of scenarios involving physical assets, Jira users and issues. Flexible and customizable CMDB with advanced search capabilities. Manage assets, equipment and tools in Jira and Jira Service Desk. Track what, who, where, how long, and all the meticulous in-between details of your assets with ease. Asset management in one place, in Jira. Track, manage and report your assets in Jira and Jira Service Desk. Keep the key stakeholders informed and proactively inform them with scheduled custom reports and email notifications.

About

Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a solution to manage IT assets with a dedicated mobile app

Audience

IT Teams within growing companies moving away from using emails for support and instead look to implement a robust IT ticking system to streamline their requests.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$20 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.3 / 5
features 4.5 / 5
design 4.7 / 5
support 4.6 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Appfire
Founded: 2005
United States
appfire.com/products/assets-and-inventory-plugin-for-jira

Company Information

Atlassian
Founded: 2002
Australia
www.atlassian.com

Alternatives

Alternatives

Freshservice

Freshservice

Freshworks
AssetIT

AssetIT

DevSamurai
SysAid

SysAid

SysAid Technologies

Categories

Categories

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Jira
RadiantOne
Atlassian Crowd
Autymate
COZYROC SSIS+ Suite
Chat for Jira Service Management
Contegix
Docusign
EduBrite
Kumulos
Microsoft 365
Microsoft OneDrive
OpsHub
Pluralsight Flow
Scroll Versions
Time Doctor
Userlane
Virima
Vodlix
iTop

Integrations

Jira
RadiantOne
Atlassian Crowd
Autymate
COZYROC SSIS+ Suite
Chat for Jira Service Management
Contegix
Docusign
EduBrite
Kumulos
Microsoft 365
Microsoft OneDrive
OpsHub
Pluralsight Flow
Scroll Versions
Time Doctor
Userlane
Virima
Vodlix
iTop
Claim Assets and Inventory Plugin for Jira and update features and information
Claim Assets and Inventory Plugin for Jira and update features and information
Claim Jira Service Management and update features and information
Claim Jira Service Management and update features and information