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About

Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.

About

Workstaff lets you put together your team at lightning speed whenever you need them, saving you hours along the way and bringing you some well-deserved peace of mind. Onboard your team and start planning. Workstaff then takes care of the heavy lifting; finding candidates in your staff base, making sure up-to-date information is continuously available to your team, and sending automated reminders via email and the included mobile app for employees. Stay in touch with everyone with instant messaging, either direct 1:1 chats or team chats. The track worked time like a pro with clock in/out and time review/approval. Empower your contractors to easily create invoices for their worked shifts, and much more! Getting in touch with your team is tedious; emails, SMS, phone, social media – and hard to keep track. With our staff messaging app you can ensure your team is always reachable and you have instant access to everyone’s contact information.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer support leaders and operations teams seeking a unified platform to manage blended human and AI agents with advanced workforce management and automation capabilities

Audience

Staffing Agencies seeking a tool to manage their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$75/month/manager
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 4.7 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Assembled
Founded: 2018
United States
www.assembled.com

Company Information

Workstaff
Founded: 2019
Canada
workstaff.app

Alternatives

Alternatives

Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

5X
Gladly
Google Calendar
Intercom
Kleene
Kustomer
Pandium
Salesforce
Slack
TheLoops
Zendesk

Integrations

5X
Gladly
Google Calendar
Intercom
Kleene
Kustomer
Pandium
Salesforce
Slack
TheLoops
Zendesk
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Claim Workstaff and update features and information