Related Products
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About
Assembled is a unified platform that helps businesses manage and optimize their blended support teams of human agents, BPOs, and AI agents. It offers workforce management tools for scheduling, forecasting, and real-time analytics to maximize team efficiency. The platform features AI agents capable of handling customer interactions across chat, email, SMS, and voice channels. Additionally, the AI Copilot assists human agents in real time by suggesting responses, translating messages, and streamlining handoffs. Assembled is built with enterprise-grade security and compliance, including SOC 2, GDPR, and HIPAA standards. Companies use Assembled to reduce wait times, improve customer satisfaction, and save costs through automation and smart workforce planning.
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About
Modus brings finance, HR, and hiring managers into one unified workflow to help companies optimize resource allocation. Modus is an AI-powered platform designed to optimize workforce planning by unifying finance, HR, and hiring managers into a single workflow. It enables companies to detect, inspect, and correct their workforce plans, ensuring they hire and retain only the necessary personnel, thereby eliminating excess staffing. The platform offers AI-driven anomaly detection to identify areas for cost savings and employee retention, tools to set guardrails preventing over-hiring, and features to prepare for various scenarios by tracking plans against actuals and variances. Modus integrates with over a hundred tools, facilitating seamless data flow and collaboration among finance, HR, and leadership teams. By providing comprehensive visibility into workforce data, Modus helps fast-scaling companies align their hiring and budget decisions with overall strategy.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer support leaders and operations teams seeking a unified platform to manage blended human and AI agents with advanced workforce management and automation capabilities
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Audience
Companies seeking a solution to unlock revenue and optimize resource allocation
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAssembled
Founded: 2018
United States
www.assembled.com
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Company InformationModus
Founded: 2024
United States
www.himodus.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
5X
BambooHR
Gladly
Google Calendar
Greenhouse
Intercom
Kleene
Kustomer
Pandium
Salesforce
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Integrations
5X
BambooHR
Gladly
Google Calendar
Greenhouse
Intercom
Kleene
Kustomer
Pandium
Salesforce
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