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About

Turn your product into a growth engine. Deliver the frictionless, product-led experiences your users demand. Grow your business faster with Appcues. Better user experiences lead to faster and more profitable growth. That’s why we developed the Product-Led Growth Platform. Appcues makes it easy to deliver exceptional user experiences at scale and unify your organization around the product as its greatest lever for growth. From initial evaluation to advocacy, Appcues helps companies deliver product experiences that create happier customers and scalable business growth. Wow users with personalized onboarding experiences. Make a great first impression. Onboard and activate users by delighting, educating, and guiding them to value quickly. Improve feature engagement and adoption rates by creating timely, contextual prompts and walkthroughs.

About

Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business. Build meaningful relationships with your customers through text and video while keeping track of all incoming communications with a single, intuitive dashboard. Grow your business on autopilot with Customerly's intelligent marketing automation. Hearing exactly what your users think of your service has never been this easy. Blending intelligent automation with a human-first approach, Customerly is the customer service software your users have been hoping you’d find. Create automation to communicate with your customers along their journey from awareness to advocacy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any business that has a web app looking for a solution to grow their company

Audience

Companies searching for a customer centric communication suite

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$249 per month
Free Version
Free Trial

Pricing

$24 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 4.0 / 5
support 2.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Appcues
Founded: 2013
United States
appcues.com

Company Information

Customerly
Founded: 2017
Ireland
www.customerly.io

Alternatives

Alternatives

FROGED

FROGED

FROGED Technologies
FROGED

FROGED

FROGED Technologies

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization Features

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Easyflow
Google Analytics
Stackreaction
Wufoo
Zapier
Amplitude
Facebook
Heap
HelpHub
HubSpot Customer Platform
Integrately
Klaviyo
LeadsBridge
Localytics
Mailchimp
Pineapple Builder
PlatoForms
Vero
WP Fusion
WP-Chatbot

Integrations

Easyflow
Google Analytics
Stackreaction
Wufoo
Zapier
Amplitude
Facebook
Heap
HelpHub
HubSpot Customer Platform
Integrately
Klaviyo
LeadsBridge
Localytics
Mailchimp
Pineapple Builder
PlatoForms
Vero
WP Fusion
WP-Chatbot
Claim Appcues and update features and information
Claim Appcues and update features and information
Claim Customerly and update features and information
Claim Customerly and update features and information