Annex Cloud vs. CXONCLOUD vs. Coconut Software Comparison


Annex Cloud	CXONCLOUD UNLOC Ltd.	Coconut Software Coconut Software Corporation	+
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			Related Products TrueLoyal TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies. 241 Ratings Visit Website Extole Fight skyrocketing paid media costs by turning your customers into a primary vehicle for acquisition, awareness, and activation with Extole. Our enterprise referral platform and team of experts create customized advocacy and referral programs, enabling brands to drive engagement with existing customers, acquire new customers, and generate an essential and unique first-party data source. The platform's advanced capabilities ensure companies get the most out of their referral programs. Leverage custom events, profiles, and attributes to enable dynamic, audience-specific referral experiences. Use first-party data to tailor customer segment messaging, rewards, and engagement strategies. Use our flexible APIs to build management capabilities and consumer experiences–headlessly or hybrid. We have all the tools you need to build scalable, secure, and high-performing referral programs. Book a demo to see how Extole can unlock the full potential of your customer advocacy programs. 67 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,007 Ratings Visit Website Rezku Point of Sale Rezku is an all-inclusive ordering platform and management solution for all types of restaurant and bar concepts. You can now get a fully custom branded downloadable smartphone ordering app for your restaurant exclusively from Rezku. Rezku POS is packed with everything modern food and beverage concepts require to make an impact in today's current competitive landscape. Rezku Includes: White-label online order website Gift card program * Loyalty rewards perks Employee time and pay Ingredient-level inventory Advanced couponing Delivery driver dispatch * Custom restaurant reports Pizza halfs with submodifiers About 600 additional must-have features for bars and restaurants If you're ready to revolutionize operations, modernize your systems, and grow your bottom line, Rezku is the only way to go. Nothing else comes close to the value and expertise that Rezku customers receive from making the switch. Rezku – Making Restaurants More. 64 Ratings Visit Website AfterShip AfterShip is an AI-powered post-purchase platform designed to help eCommerce businesses improve customer experiences after checkout. The platform provides advanced order tracking, returns management, and delivery intelligence to keep customers informed throughout the shipping process. With integrations across more than 1,200 global carriers, AfterShip delivers accurate shipment updates and estimated delivery dates. Brands can create branded tracking pages and automated notifications that strengthen trust while reducing customer support inquiries. The platform also transforms returns into a revenue opportunity by encouraging exchanges and store credit instead of refunds. By turning post-purchase interactions into personalized experiences, AfterShip helps businesses increase repeat purchases and customer loyalty. Its data insights and reporting tools give brands visibility into post-checkout performance and customer behavior. 1,547 Ratings Visit Website Chime Workplace Chime Workplace is an all-in-one financial wellness platform that helps employees manage money, reduce stress, and build long-term stability. Offered at no cost to employers or employees, it includes: -No-fee earned wage access -No-fee checking accounts and overdraft protection² -Automated savings with high-yield interest -Credit-building tools -For an add-on, employee rewards & loyalty program benefits With seamless payroll integration, real-time insights, and secure infrastructure, Chime Workplace supports employee well-being while improving retention, engagement, and productivity. 4 Ratings Visit Website kama DEI kama.ai is a Composite - Responsible AI Agent platform. It integrate both knowledge graph AI tech with Generative AI to create AI Agents focused on accuracy you can trust. This AI caters to industries like finance, professional services, manufacturing, education, healthcare, and Indigenous services. It provides an accountable, culturally aware, ethical, and accurate AI Agent platform. Using human governed-in-advance processes and information, kama.ai lowers the barriers for enterprise AI Agent adoption. It makes sure organizations gain efficiency without risking reliability or brand reputation. kama AI Agents support your organization over website chat interfaces, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, it’s about getting the right information to the right people, at the right time. That increases client engagement 24x7, and builds your brand's credibility and loyalty. When it’s got be right, it’s GOT to be kama. 8 Ratings Visit Website Birdeye irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. 4,881 Ratings Visit Website Silverware Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale. 10 Ratings Visit Website ShapeNet Increase your EMPLOYEE PRODUCTIVITY and improve MEMBER ENGAGEMENT with ShapeNet Club Management Software. An all-in-one cloud-based management solution for fitness, country clubs and wellness facilities. Shapenet delivers a full suite of integrated technology solutions. Services offered include TEXTING, MOBILE APP, SALES MANAGEMENT, POS, GAMIFICATION AND LOYALTY POINTS, CUSTOM QUESTIONNAIRES, DOOR ACCESS, SCHEDULING, PERSONAL TRAINING AND CLASS MANAGEMENT, AUTOMATED BILLING, VIDEO FITNESS WORKOUTS and ABILITY TO PASS CONVIENCE FEES TO MEMBERS, Since 2002, ShapeNet has been providing enterprise cloud-based SaaS solutions, including Health Club Management Software, Health Club Billing Software. 84 Ratings Visit Website
About Annex Cloud provides enterprise-ready Loyalty solutions to cater to ever-evolving consumer expectations. Loyalty Experience Platform combines best-in-class loyalty program management capabilities with powerful engagement modules to help you seamlessly connect, engage and grow your customer relationships at scale with loyalty SaaS solutions. Create engaging experiences to build loyalty and advocacy; keeping your brand top of mind at all times. Speak to customers in an empathic way, incentivizing behaviors, personalize messages and gamify experiences. With the Loyalty Experience Platform, you can track, ingest and deliver messages at every touchpoint on your customers' journey. All the components you need to create the most meaningful customer experiences. From social media integrations to SMS to email to print, we cover it all. Create engaging experiences to build loyalty and advocacy; keeping your brand top of mind at all times.	About CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.	About Our cloud-based, enterprise-level appointment scheduling and visitor management platform combine your on-location and digital channels, providing self-service booking and curbside pickup, online and physical queuing, wait time tracking, callback requests and virtual meeting support as well as contact center integration. Providing this customized experience, either in person or digitally, enhances client engagement, speeds up revenue-generating opportunities, balances workforce staffing, and delivers key insights that organizations cannot capture through their calendars or CRMs alone. In fact, we are the frictionless layer on top of those technology pieces and allow for meaningful connections through a simpler engagement process. Our intuitively-built user interface will delight your clients and your staff with its simplicity and flexibility. We understand the finance industry’s security and compliance requirements—and have built Coconut to surpass them.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Retailers that need a loyalty experience platform to create engaging experiences and build loyalty	Audience Product sellers (both e-commerce and in-store), Service Industry, Event Sellers, HR, CRM/POS Resellers	Audience Financial institutions that want to improve the digital and physical engagement of their clients, Coconut’s suite of cloud based solutions uniquely solves this by providing a way to seamlessly schedule, measure and manage client, prospect and staff interactions
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API	API Offers API
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Pricing No information available. Free Version Free Trial	Pricing $39.00/month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Annex Cloud Founded: 2010 United States www.annexcloud.com	Company Information UNLOC Ltd. Founded: 2009 London cxoncloud.com	Company Information Coconut Software Corporation Founded: 2007 Canada www.coconutsoftware.com
Alternatives TrueLoyal	Alternatives impact.com/advocate impact.com	Alternatives JRNI
Comarch Loyalty Marketing Platform Comarch	Voucherify	WaitWell
White Label Loyalty	Sessionly	Qmatic Experience Cloud Qmatic
Kangaroo Rewards	Revetize	ClientTether
impact.com/advocate impact.com View All	Yoyo Pro Yoyo View All	turni.to Crowder View All
Categories Advocacy Customer Advocacy Customer Loyalty Loyalty Management Referral User-Generated Content (UGC)	Categories Appointment Reminder Appointment Scheduling Customer Experience Customer Loyalty Email Marketing Event Booking Loyalty Management Marketing Automation Referral Retail Management Sentiment Analysis Transactional Email	Categories Appointment Scheduling Customer Experience Visitor Management
Show More Features Advocacy Features Advocate Management Campaign Management Customer Advocacy Event Triggered Actions Forms Management Legislation Tracking Petition Management Political Advocacy Rewards Program Social Engagement Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management Referral Features Affiliate Marketing Campaign Management Contact Management Employee Referral Management Feedback Management Lead Engagement Loyalty Program Referral Tracking Rewards Management	Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Event Booking Features Attendee Management Confirmation/Reminders Discount/Coupon Management Event Calendar Marketing Management Online Payments Online Registration Social Media Promotion Wait List Management Website Management Loyalty Management Features CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management White Label Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Referral Features Affiliate Marketing Campaign Management Contact Management Employee Referral Management Feedback Management Lead Engagement Loyalty Program Referral Tracking Rewards Management Retail Management Features Commission Management CRM eCommerce Email Marketing Employee Management Loyalty Program Mail Order Merchandise Management Multi-Location Order Management Purchase Order Management Reporting/Analytics Returns Management	Show More Features Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Visitor Management Features Alerts/Notifications Badge Management Document Management ID Scan Pre-Registration Registration Management Self Check-in Visitor Tracking Watch List
Integrations Adobe Marketo Engage Bloomreach Canopy Cisco Webex Facebook Google Calendar Google Hangouts Magento Microsoft 365 Microsoft Outlook Optimizely One Oracle Cloud Infrastructure Postmark SAP Cloud Platform Salesforce Shopify Spryker Tillo Twilio Zoom Show More Integrations View All 15 Integrations	Integrations Adobe Marketo Engage Bloomreach Canopy Cisco Webex Facebook Google Calendar Google Hangouts Magento Microsoft 365 Microsoft Outlook Optimizely One Oracle Cloud Infrastructure Postmark SAP Cloud Platform Salesforce Shopify Spryker Tillo Twilio Zoom Show More Integrations View All 1 Integration	Integrations Adobe Marketo Engage Bloomreach Canopy Cisco Webex Facebook Google Calendar Google Hangouts Magento Microsoft 365 Microsoft Outlook Optimizely One Oracle Cloud Infrastructure Postmark SAP Cloud Platform Salesforce Shopify Spryker Tillo Twilio Zoom Show More Integrations View All 12 Integrations
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