Sigma CC&BESG
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Related Products
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About
Our powerful utility billing system is built on 30 years of feedback from customers and provides a complete billing solution for your utility regardless of size. Our billing system is located in the cloud. No need to worry about desktop system requirements, server maintenance or backing up local data. Since our system is web based, connect from anywhere - in the office, on the road or at home. Launch our system with any device with a web browser and an internet connection. Import reads from any brand of drive by or fix-based read system. Designed to support the most up-to-date technology from all the top meter vendors. Integrated paperless billing functionality that allows customers to login to their online portal to view bills, update contact information and pay their bill online. Payments post automatically in real time to customers' accounts.
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About
Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage and improve their billing operations
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Audience
Retail energy providers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAmpstun
United States
www.ampstun.com/utility-billing-software
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Company InformationESG
Founded: 1998
United States
www.isigma.net
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Alternatives |
Alternatives |
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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