Ameyo by Exotel vs. Level AI Comparison


Ameyo by Exotel Exotel	Level AI	+	+
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About Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning or building a system. Faster conversions and reduced queries with conversational marketing. Increase Call Pick-up Rate with Truecaller for Business. Schedule a callback request for a world-class customer experience. Read, learn and enlighten from the best learning resources at your disposal.	About Augment your agent and QA team performance with an intelligence system for the modern contact center. Trusted by customer service leaders across the world. Coverage and quality of feedback your agents deserve. Provide the right amount of coverage for your agents, from 1% to 100%. Real-time conversation monitoring and assistance. Access deep conversation understanding and rich enterprise integrations. Real-time knowledge support. Support your agents with the right answers from across your enterprise. Customizable scorecards integrated with AI analytics. Review, score and analyze agent performance with an integrated AI-driven QA flow. We answer your greatest challenges in a remote world when your heroes are spread across the globe. When monitoring conversations at scale is hard. AI reviews interaction performance for key business scenarios. When agents have to answer questions in seconds. Real-time answers to customer questions from across the enterprise stack.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies that need an omnichannel contact center and customer experience solution	Audience Contact centers, agents and teams in need of a solution to improve performance and increase customer experience
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Exotel Founded: 2011 India www.ameyo.com	Company Information Level AI United States thelevel.ai/
Alternatives astTECS *astTECS	Alternatives QEval Etech Global Services
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UJET View All	Observe.AI View All
Categories Auto Dialer Call Center Call Center Infrastructure (CCI) Chatbot Cloud Communication Platform Contact Center as a Service (CCaaS) Contact Center Knowledge Base Customer Experience Customer Service Voice Bot Workforce Optimization (WFO)	Categories Call Center Contact Center Quality Assurance Conversation Intelligence Speech Analytics Workforce Optimization (WFO)
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management
Integrations Salesforce Zendesk Armour365 Aura365 Automate365 CASA Five9 Freshdesk Gnani Bot Builder Platform Google Drive Knowmax NetSuite Seismic Learning SmartBots Twilio Yellow.ai Zoho CRM Show More Integrations View All 12 Integrations	Integrations Salesforce Zendesk Armour365 Aura365 Automate365 CASA Five9 Freshdesk Gnani Bot Builder Platform Google Drive Knowmax NetSuite Seismic Learning SmartBots Twilio Yellow.ai Zoho CRM Show More Integrations View All 7 Integrations
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