Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Eliminate repetitive work and free teams to focus on high-value tasks that increase employee satisfaction and boost productivity. Replace wait times with a 24/7 customer service system that supports agents in their workflows. Update outdated systems with engaging, intelligent, proactive conversational AI that transform conversations into conversions. Automatically switch between text, voice, email, and more to converse on the channel that best serves your customers. With our plug-and-play solutions, you can deploy chatbots and voicebots in a matter of hours. No code required. Our team has over a decade of experience creating reliable solutions that harness the latest advances in conversational AI. You can use your data or create bots using our industry-specific templates for retail, banking, healthcare, and more. Measure the performance of your bots in real time using an intuitive interface that tracks conversations across all your channels.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want to build a powerful chatbot

Audience

Companies who want to augment their teams and revitalize customer experience with proactive conversational AI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Augustus
Founded: 2012
United States
satisfaction.ai/

Alternatives

kama DEI

kama DEI

kama.ai

Alternatives

InteliWISE

InteliWISE

Matrix42
Dialogflow

Dialogflow

Google

Categories

Categories

Integrations

Facebook
Facebook Messenger
Salesforce
Slack
Twilio
AWS AI Services
AWS App Mesh
Amazon CloudWatch
Axon Ivy
Chatra
Dimension Labs
Elastic Path
HelpNow Agentic AI Platform
HubSpot CRM
Quickwork
Skype
Smart IVR
UneeQ
WhatsApp
XCALLY

Integrations

Facebook
Facebook Messenger
Salesforce
Slack
Twilio
AWS AI Services
AWS App Mesh
Amazon CloudWatch
Axon Ivy
Chatra
Dimension Labs
Elastic Path
HelpNow Agentic AI Platform
HubSpot CRM
Quickwork
Skype
Smart IVR
UneeQ
WhatsApp
XCALLY
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Satisfaction.AI and update features and information
Claim Satisfaction.AI and update features and information