+
+

Related Products

  • SiteMinder
    257 Ratings
    Visit Website
  • Bookinglayer
    137 Ratings
    Visit Website
  • Smoobu
    205 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Hostaway
    1,852 Ratings
    Visit Website
  • Silverware
    10 Ratings
    Visit Website
  • VisitUs Reception
    81 Ratings
    Visit Website
  • Toast POS
    912 Ratings
    Visit Website
  • Lodgify
    4,725 Ratings
    Visit Website
  • The Receptionist for iPad
    769 Ratings
    Visit Website

About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

About

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer experience solution for hotels and retail brands

Audience

Companies searching for a solution to dramatically improve their guest engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$79.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Company Information

VenueLytics
Founded: 2015
United States
www.venuelytics.ai/

Alternatives

INTELITY

INTELITY

Intelity

Alternatives

Ur Venue

Ur Venue

Venue Management Systems

Categories

Categories

Venue Management Features

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Integrations

ASI PMS
Facebook Messenger
Junos Traffic Vision
LINE
WeChat
WhatsApp

Integrations

ASI PMS
Facebook Messenger
Junos Traffic Vision
LINE
WeChat
WhatsApp
Claim Alliants and update features and information
Claim Alliants and update features and information
Claim VenueLytics and update features and information
Claim VenueLytics and update features and information