Related Products
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About
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.
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About
Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks. Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go. Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop. Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer experience solution for hotels and retail brands
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Audience
Hospitality Solution for hotels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlliants
Founded: 2009
United Kingdom
www.alliants.com
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Company InformationMS Shift
Founded: 2005
United States
ms-concierge.com
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Categories |
Categories |
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Integrations
Facebook Messenger
Google Maps
LINE
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
WeChat
WhatsApp
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Integrations
Facebook Messenger
Google Maps
LINE
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
WeChat
WhatsApp
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