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About

We streamline the administration of Cisco Collaboration across all applications, servers, and clusters, by providing a next generation approach to minimize manual work. Through a single-pane-of-glass architecture, we provide an easy-to-use, turnkey solution that requires no additional modules to purchase and a highly flexible configuration. Akkadian Provisioning Manager is integrated with all the applications within the Cisco Collaboration suite, including but not limited to CUCM, Unity Connection, Webex Meetings, Webex Teams, Jabber and call center products (UCCX and Packaged-UCCE). From one screen, for example, the UC Administrator or HelpDesk personnel can quickly and consistently on-board a new employee with minimal data input and without having to directly sign-into each of the Cisco applications that need to be deployed to this new employee. By completing what would otherwise be a 30-minute task in 30-seconds, our customers generally realize a 90% time savings and a 50% cost

About

Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT departments at mid-sized to large organizations

Audience

Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akkadian Labs
Founded: 2013
United States
www.akkadianlabs.com

Company Information

CallTower
Founded: 2002
United States
www.calltower.com

Alternatives

Alternatives

Expo XT UC Analytics

Expo XT UC Analytics

Metropolis Technologies

Categories

Categories

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Salesforce
Five9
OneLogin
ServiceNow

Integrations

Salesforce
Five9
OneLogin
ServiceNow
Claim Akkadian Provisioning Manager and update features and information
Claim Akkadian Provisioning Manager and update features and information
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