+
+

Related Products

  • Hostaway
    1,739 Ratings
    Visit Website
  • Innkeeper's Advantage
    44 Ratings
    Visit Website
  • Lodgify
    3,876 Ratings
    Visit Website
  • anny
    82 Ratings
    Visit Website
  • The Receptionist for iPad
    759 Ratings
    Visit Website
  • Retreat Guru
    131 Ratings
    Visit Website
  • Robin
    324 Ratings
    Visit Website
  • Bookinglayer
    127 Ratings
    Visit Website
  • PromoTix
    254 Ratings
    Visit Website
  • TablesReady
    84 Ratings
    Visit Website

About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest messaging solution

Audience

Hotels in need of a management system solution to automate the guests' entire experience journey from inquiry to payment

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

Zenya
Founded: 2014
United States
zenya.io

Alternatives

Alternatives

Trevally

Trevally

ManualMaster

Categories

Categories

Integrations

Amazon
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Little Hotelier
Maestro PMS
Mews
MyHMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

Integrations

Amazon
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Little Hotelier
Maestro PMS
Mews
MyHMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster
Claim Akia and update features and information
Claim Akia and update features and information
Claim Zenya and update features and information
Claim Zenya and update features and information