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About

Your new superpower for revealing customer preferences and sentiment. Capture every customer interaction on the web, social or business applications, and turn them into actionable Customer Insights. Understand your brand sentiment, key trends and more. Keep an eye on your competition. With social, web, internal business applications, nothing flies under your radar. Empower any team with curated insights thanks to Affogata's flexible visualization and data export. Act quickly with Affogata's real-time reporting. Don't leave any conversation off guarded. See how your customers react to your campaigns and messaging. Beef up your NPS with sentiment analysis that adds context to the quality of your service. Discover new product features desired by your users, and uncover where your competition is ahead of the game. Identify influencers and underlying trends on your social pages and private groups. Get a bird's eye view of your brand perception and always be on the lookout for threats.

About

Sprinklr is an AI-native Unified Customer Experience Management (Unified-CXM) platform designed for global enterprises. It brings together marketing, social, customer service, and insights into one centralized system. Sprinklr helps organizations understand customers by analyzing millions of conversations across digital and social channels in real time. Its AI-powered capabilities enable teams to automate engagement, extract insights, and deliver consistent experiences across touchpoints. The platform supports omnichannel marketing orchestration, social listening, and enterprise-grade customer service. Built-in AI copilots and agents improve productivity and decision-making for customer-facing teams. Overall, Sprinklr helps brands deliver empathetic, data-driven customer experiences at scale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Digital marketers and brand managers who want a powerful customer insights platform

Audience

Large enterprises and global brands seeking an AI-powered platform to unify marketing, social, and customer service for scalable, data-driven customer experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Affogata
Founded: 2020
Israel
www.affogata.com

Company Information

Sprinklr
Founded: 2009
United States
www.sprinklr.com

Alternatives

Alternatives

Radarly

Radarly

Linkfluence
Meltwater

Meltwater

Meltwater Group

Categories

Categories

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Integrations

Zendesk
Aprimo
Automat Conversational Marketing
BL.INK
Instagram
Intercom
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Netomi
Operata
Rivery
SAP Store
Salesforce
Salesforce Agentforce Service
Shopify
Slack
Snapchat
Sprinklr Insights
Uptempo
X (Twitter)

Integrations

Zendesk
Aprimo
Automat Conversational Marketing
BL.INK
Instagram
Intercom
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Netomi
Operata
Rivery
SAP Store
Salesforce
Salesforce Agentforce Service
Shopify
Slack
Snapchat
Sprinklr Insights
Uptempo
X (Twitter)
Claim Affogata and update features and information
Claim Affogata and update features and information
Claim Sprinklr and update features and information
Claim Sprinklr and update features and information