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About

Knowledge is power. In today’s fast-paced world, real-time information is central to customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) utilizes dynamic data and predictive analytics to inform rail riders of the latest status and enhance the transit experience. Easy web-based operator graphical user interface supports: Scheduled and train proximity and arrival messages, Ad Hoc audio and visual messages, Live audio announcements, Integrated text-to-speech, Message templates and macros, API-based message management capability, Mobile operator interface for remote and on-station operator announcements. Wabtec’s A-CIS monitors servers, station control units, and audio/visual components for failures to alert operators and maintenance staff: Servers, Station Control Units Servers, Serial and IP signs, Connected Audio Equipment – DSPs and Amplifiers, Integrated Subsystems.

About

Transform the rider experience with best-in-class real-time passenger information and industry-defining prediction algorithms. Boost on-time performance and headway adherence with real-time adjustments for your operators and historical insights for operations staff. Plan and evaluate service changes using intuitive data visualizations of billions of historical data points. No matter who is calling and when, your customer service team can instantly answer any question a rider has about your system. Identify which routes, trips, stops, and segments most impact your overall on-time performance. View actual vehicle speeds, run-times, and dwell time between stops to find quick improvements to your schedule’s efficiency. Parse operational issues from scheduling ones with intuitive graphs of run-times and operator performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Public Transportation Systems

Audience

Transit agencies looking for a connected transit platform to improve their service reliability, passenger information, and operational efficiency

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Wabtec
Founded: 1869
United States
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Company Information

Swiftly
Founded: 2014
United States
www.goswift.ly/

Alternatives

OnStation

OnStation

PROJiTECH

Alternatives

TranWare

TranWare

Universal TranWare

Categories

Categories

Public Transportation Features

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Integrations

No info available.

Integrations

No info available.
Claim Advanced Customer Information System (A-CIS) and update features and information
Claim Advanced Customer Information System (A-CIS) and update features and information
Claim Swiftly and update features and information
Claim Swiftly and update features and information