Segment

Segment

Twilio
+
+

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About

Build customer profiles that power real-time experiences. Unify cross-channel data into real-time customer and account profiles that are ready for activation anywhere — all while respecting customer preferences. Unify and normalize known and pseudonymous customer data across all online and offline sources to create real-time, actionable B2B and B2C customer profiles. Ensure enterprise systems and teams use consistent data. Understand customers across their devices to improve engagement. Stream data for real-time insights and faster time to market. Streamline workflows and enhance productivity with this easy-to-use conversational AI Assistant. Quickly access product information, troubleshoot issues , or learn new concepts. Perform tasks faster, whether it’s exploring data or understanding operational insights.

About

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a powerful customer data platform

Audience

Every company that needs a customer data foundation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$120 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Adobe
Founded: 1982
United States
business.adobe.com/products/real-time-customer-data-platform/rtcdp.html

Company Information

Twilio
Founded: 2011
United States
segment.com

Alternatives

Alternatives

Mortar

Mortar

MortarAI

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Data Platforms (CDP) Features

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Account Based Marketing Features

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Data Management Features

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Quality Features

Address Validation
Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Metadata Management

Master Data Management Features

Data Governance
Data Masking
Data Source Integrations
Hierarchy Management
Match & Merge
Metadata Management
Multi-Domain
Process Management
Relationship Mapping
Visualization

Personalization Features

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Integrations

Delivr
Archetype
Attlaz
Cordial
Datamorf
Delighted
Dreamdata.io
FirstQuadrant
Fruition RevOps
Ikigai
Latenode
LeadEagle
Mailchimp
Nango
Qonversion
Radar
Teachable
Thinkific
Unify
Whatfix

Integrations

Delivr
Archetype
Attlaz
Cordial
Datamorf
Delighted
Dreamdata.io
FirstQuadrant
Fruition RevOps
Ikigai
Latenode
LeadEagle
Mailchimp
Nango
Qonversion
Radar
Teachable
Thinkific
Unify
Whatfix
Claim Adobe Real-Time CDP and update features and information
Claim Adobe Real-Time CDP and update features and information
Claim Segment and update features and information
Claim Segment and update features and information