+
+

Related Products

  • Kubit
    33 Ratings
    Visit Website
  • TrafficGuard
    89 Ratings
    Visit Website
  • Triple Whale
    486 Ratings
    Visit Website
  • Google Cloud BigQuery
    1,983 Ratings
    Visit Website
  • New Relic
    2,907 Ratings
    Visit Website
  • CampaignTrackly
    57 Ratings
    Visit Website
  • TrueLoyal
    241 Ratings
    Visit Website
  • Adobe Acrobat
    6,076 Ratings
    Visit Website
  • Visual Visitor
    250 Ratings
    Visit Website
  • Admiral
    64 Ratings
    Visit Website

About

Adobe Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights. With powerful, flexible data frameworks, businesses can ingest, process, and unify all types of customer data, enabling sophisticated analytics that reveal insights in seconds. A patented data governance framework provides governance capabilities that protect customer data — including data labeling, consent management, and role-based permissions — ensuring AI-driven insights don't expose sensitive customer information. Teams can then support compliant personalization and engagement strategies by activating insights directly in Adobe Real-Time CDP and Journey Optimizer.

About

ZEPIC is an AI-infused Customer Engagement Platform that delivers hyper-personalized experiences throughout the customer lifecycle. With Zenie AI at its core, it unifies data, automates cross-channel campaigns, and provides actionable insights, empowering marketers to excel. The platform's built-in CDP offers a 360-degree customer view, driving intelligent audience segmentation and omnichannel activation. ZEPIC's award-winning, intuitive interface enables businesses of all sizes to create impactful marketing campaigns without the need for technical expertise— accelerating business growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a solution to manage, analyze, and understand their entire customer journey data

Audience

Consumer businesses like Retail & eCommerce, Travel & Hospitality, Financial Services, Media & Entertainment.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$30/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Adobe
Founded: 1982
United States
business.adobe.com/products/customer-journey-analytics/adobe-customer-journey-analytics.html

Company Information

ZEPIC
Founded: 2023
United States
www.zepic.com

Alternatives

Alternatives

Woopra

Woopra

Appier
Heap

Heap

Contentsquare
Dreamdata.io

Dreamdata.io

Dreamdata

Categories

Categories

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

Adobe Experience Platform Agent Orchestrator
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Target
Amazon S3
Chargebee
Google Cloud AI Infrastructure
Gorgias
HubSoft
Intercom
Kustomer
LoyaltyLion
Pipedrive
Quantum Metric
Shopify
Square POS
Stamped
Yotpo
Zendesk
Zoho CRM

Integrations

Adobe Experience Platform Agent Orchestrator
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Target
Amazon S3
Chargebee
Google Cloud AI Infrastructure
Gorgias
HubSoft
Intercom
Kustomer
LoyaltyLion
Pipedrive
Quantum Metric
Shopify
Square POS
Stamped
Yotpo
Zendesk
Zoho CRM
Claim Adobe Customer Journey Analytics and update features and information
Claim Adobe Customer Journey Analytics and update features and information
Claim ZEPIC and update features and information
Claim ZEPIC and update features and information