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About

Visually manages any process involving people, systems and customers to ensure an optimized experience not just for customers but for the staff using CRM as well. We delivers best-practice plug-in solutions that help you add, adopt and optimize your CRM! Best practice plugin solutions that help you operationalise and enhance internal processes, eliminate silos across teams and to prioritise activities and tasks throughout the entire sales cycle. The major feature enhancements to the customer journey plugin fall into two major categories, enhancing the user experience and expanding template control and automation for administrators. To show off the new capabilities that increase automation and even further reduce the number of user “clicks” required, a new template for handling high priority customer problems is now available. Intelligent one-click enhances the existing one-click capabilities by allowing greater customizability of any task or activity when a template is created.

About

Efficiently manage journeys, save time, and make better, data-driven decisions to drive customer loyalty and revenue. Run workshops with your team and convert to a journey at click of a button. Create and manage your journeys using our examples or make your own. Our persona integrated DEI feature looks for biases that affect your journeys. Make better decisions based on customer and business needs. Enhance your journeys with all your research insights, recommendations and metrics. See your team collaborating in real-time and give feedback within the context of your project. Access to all your data and insights via a centralized hub with search capabilities.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises in search of a customer journey plugin solution to add, adopt and optimize their CRM

Audience

Companies interested in a platform to understand, track, optimize, and prioritize the customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$2,000 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Addoptify
Founded: 2015
Denmark
addoptify.com

Company Information

JourneyTrack
Founded: 2021
United States
www.journeytrack.io

Alternatives

Alternatives

Woopra

Woopra

Appier
Factors.ai

Factors.ai

Factors.AI

Categories

Categories

Integrations

Sugar Sell

Integrations

Sugar Sell
Claim Addoptify and update features and information
Claim Addoptify and update features and information
Claim JourneyTrack and update features and information
Claim JourneyTrack and update features and information