AT&T Enhanced Push-to-TalkAT&T Business
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ServiceMax ZincPTC
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Related Products
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About
Make group calls with team members simultaneously with the push of a button. AT&T Enhanced Push-to-Talk on FirstNet offers dedicated communications for first responders and the persons that support them. Manage devices in the field, locate users and make AT&T Enhanced Push-to-Talk calls directly from a computer. Share location data and set pins on the map for better team management. Enhanced Push-to-Talk Advanced offers features based on 3GPP MCPTT standards such as emergency calling and alert, end user check and monitoring which is ideal for first responders, and business-critical communications. Manage daily operations, locate users, send and receive individual or group calls, send highly secure messages, files, and more, all from a convenient web browser solution. Share location data and set pins on the map for better team management. Send texts, images, videos, and files with contacts and talk groups.
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About
ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations searching for a push-to-talk platform to communicate with their field workers
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Audience
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$5 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAT&T Business
Founded: 1983
United States
www.business.att.com/products/enhanced-push-to-talk.html
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Company InformationPTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax/zinc
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
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Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
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