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About

Get a 360-degree view of your supply chain, customer service, IoT, or any other business. ARIS Process Mining lets you understand your process data and their dependencies to find patterns, anomalies and opportunities for improvement. Explore the process mining basics, learning how to compare designed processes to as-is processes, seeing if they execute as planned and make changes before they impact your bottom line. Simulate and analyze process optimization scenarios to determine the best path to improvement. Mine your data for process optimization and discover how your business really operates. Use these insights to check for variations and to examine your processes as designed. Analyze your process KPIs and automatically identify the patterns that influence them via AI. Use analyses to discover weaknesses and resolve deviations.

About

The first hyperautomation platform that works with any existing ITSM tool to uncover and act on insights in real time, accelerating ticket resolution time and reducing costs. Swish.ai hyperautomation platform mines, automates, and predicts the best course of action, and then routes to the best-matched agent. The Swish.ai platform evaluates your historical ITSM ticket data to create and inform dynamic AI models that capture insights about your unique environment, even as it evolves. Swish.ai’s patented solution goes beyond NLP to understand your company lingo. It improves the understanding of each underlying ticket issue and identifies the next best action accurately on the spot. Once tickets have been accurately classified, the platform evaluates additional real-time variables before assigning them to the best-matched agents. We also provide reference resources to ensure they have everything needed to resolve the ticket without re-routing or pausing it.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a process mining tool

Audience

Companies interested in a hyperautomation platform that works with any existing ITSM tool to uncover and act on insights in real time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Software AG
Founded: 1969
Germany
www.softwareag.com/en_corporate/platform/aris/process-mining.html

Company Information

Swish.ai
Founded: 2017
Israel
swish.ai/

Alternatives

Alternatives

Tungsten Insight

Tungsten Insight

Tungsten Automation
Disco

Disco

fluxicon

Categories

Categories

Integrations

Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform

Integrations

Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
Claim ARIS Process Mining and update features and information
Claim ARIS Process Mining and update features and information
Claim Swish.ai and update features and information
Claim Swish.ai and update features and information