ARIS Process MiningSoftware AG
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About
Get a 360-degree view of your supply chain, customer service, IoT, or any other business. ARIS Process Mining lets you understand your process data and their dependencies to find patterns, anomalies and opportunities for improvement. Explore the process mining basics, learning how to compare designed processes to as-is processes, seeing if they execute as planned and make changes before they impact your bottom line. Simulate and analyze process optimization scenarios to determine the best path to improvement. Mine your data for process optimization and discover how your business really operates. Use these insights to check for variations and to examine your processes as designed. Analyze your process KPIs and automatically identify the patterns that influence them via AI. Use analyses to discover weaknesses and resolve deviations.
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About
The first hyperautomation platform that works with any existing ITSM tool to uncover and act on insights in real time, accelerating ticket resolution time and reducing costs. Swish.ai hyperautomation platform mines, automates, and predicts the best course of action, and then routes to the best-matched agent. The Swish.ai platform evaluates your historical ITSM ticket data to create and inform dynamic AI models that capture insights about your unique environment, even as it evolves. Swish.ai’s patented solution goes beyond NLP to understand your company lingo. It improves the understanding of each underlying ticket issue and identifies the next best action accurately on the spot. Once tickets have been accurately classified, the platform evaluates additional real-time variables before assigning them to the best-matched agents. We also provide reference resources to ensure they have everything needed to resolve the ticket without re-routing or pausing it.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a process mining tool
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Audience
Companies interested in a hyperautomation platform that works with any existing ITSM tool to uncover and act on insights in real time
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSoftware AG
Founded: 1969
Germany
www.softwareag.com/en_corporate/platform/aris/process-mining.html
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Company InformationSwish.ai
Founded: 2017
Israel
swish.ai/
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Categories |
Categories |
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Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
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Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
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