ALOAlo.ai
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ServiceMax ZincPTC
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Related Products
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About
If a Walkie-Talkie, Slack, Asana, and Alexa had a Baby it would be ALO. ALO Helps Ops and Security Teams Transform the Customer Experience. Delight customers and reduce cost by helping teams coordinate with ease and speed. Improve venue safety and security with instant emergency broadcasting. Reduces liability related to incidents with time-stamped journals and rich media. Teams can communicate using text and voice interchangeably, which is ideal for managers to keep their fingers on the pulse of operations and security, and for teams to coordinate in both quiet and noisy environments. Realtime transcription of audio messages for text messaging users. Audio users can listen to text messages posted in channels. Integrated task management so nothing slips through the cracks. Push to Talk Style audio that works just like radio walkie talkies. Intercom Style Communications for production crews and other always-on applications.
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About
ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams of all sizes that want to collaborate using a walkie talkie like mobilee app
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Audience
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlo.ai
Founded: 2019
United States
alo.ai
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Company InformationPTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax/zinc
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Google Sheets
Greenhouse
HiBob
Indent
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Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Google Sheets
Greenhouse
HiBob
Indent
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