AI CMS vs. OpenText Content Management (Extended ECM) Comparison Chart

Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.

Paligo was built for documentation professionals who need to manage a large volume of complex content. To manage and organize this documentation efficiently, content reuse is essential. The Paligo CCMS is an excellent choice for companies who need to leverage the benefits of content reuse for better business outcomes.  Content reuse helps to streamline the content creation process as it saves time, money, and improves the quality of output. The single sourcing features eliminate duplication of content and optimize the content creation process. Additionally, the modern SaaS UI lets content creators of all levels of proficiency to easily grasp the fundamentals of structured authoring.

 Our goal is to make structured authoring more accessible to a wider audience by simplifying and demystifying the process. This is achieved through our intuitive and user-friendly CCMS, which is both powerful and robust, enabling our customers to easily author, manage, translate, and publish content.

AI-Powered Image & Video Editing for Seamless Integration. Enhance your visual content workflows with Picsart Creative APIs, a robust suite of AI-driven tools for developers, product owners, and entrepreneurs. Easily integrate advanced image and video processing capabilities into your projects. What We Offer: Programmable Image APIs: AI-powered background removal, upscaling, enhancements, filters, and effects. GenAI APIs: Text-to-Image generation, Avatar creation, inpainting, and outpainting. Programmable Video APIs: Edit, upscale, and optimize videos with AI. Format Conversions: Seamlessly convert images for optimal performance. Specialized Tools: AI effects, pattern generation, and image compression. Accessible to Everyone: Integrate via API or automation platforms like Zapier, Make.com, and more. Use plugins for Figma, Sketch, GIMP, and CLI tools—no coding required. Why Picsart? Easy setup, extensive documentation, and continuous feature updates.

Crowdin, a localization management software powered by AI, facilitates the localization of diverse content such as websites, mobile apps, games, desktop and web applications, help centers, blogs, and email campaigns. With a repertoire of over 600 add-ons and integrations, the platform streamlines the localization process and supports over 100 file formats. Crowdin uses cutting-edge technology to simplify translation and localization tasks, providing easy-to-use solutions for seamless implementation. Crowdin supports more than 100 file formats, including but not limited to files for mobile, software, documents, subtitles, and graphic assets: .xml, .strings, .json, .html, .xliff, .csv, .php, .resx, .yaml, .xml, .strings and on. Continuous localization for all your content: ✓ Software ✓ Mobile Apps ✓ Websites ✓ Marketing content ✓ Help center ✓ Games Try Crowdin for free today Join thousands of people already making their products multilingual 🚀

Next-generation technology for professional Digital Signage. Yodeck is an unbeatably easy cloud-based digital signage platform that powers your screen with dynamic content which instantly engages your target viewers. With Yodeck you can create, design and schedule content easily from the web, no matter how far away you are from your screens. Use attention-grabbing media like videos, images, PDF files, Office docs, data dashboards and social media to get your message across to the people that matter most to your business. It offers enterprise-grade security & control. Yodeck also features a drag-and-drop zone editing feature that enables users to get creative in organizing content in interesting layouts. Yodeck prides itself on providing an exceptional digital signage solution to businesses of all sizes, from local diners to global leaders who already trust us, including Delta Airlines, Autodesk, Adobe, Domino’s, Deloitte and Swissport.

We focus on creating and distributing content at scale, making it easier for companies to reach a broader audience without needing extensive internal resources or expertise in content creation and repurposing. This helps small to medium-sized businesses compete and scale without the over reliance on acquisition via paid channels. Get more targeted buyer traffic from the biggest and best traffic source in the world. Improves brand presence online and increases conversions across all traffic sources.

Less admin. More training. Arlo is a purpose-built training management system designed for training providers. It enables you to manage course registrations, payments, websites, CRM, and reporting all through one powerful platform. Effortlessly create courses, automate communications, and manage your training schedule & presenters across face-to-face, live-online, and blended learning. Automate the entire registration workflow with customizable forms, flexible payment options and smart invoicing. Leverage waitlists, discounts, and registration rules for private and public courses. Manage client records, relationships and leads all in one place. Track course performance, build customizable reports and make informed decisions that drive growth. Drive more traffic, optimize conversions and update your website in real time. Seamlessly integrate your website or use Arlo’s modern, out of the box solution.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.

Unlock the full potential of your team with Worksection, the ultimate online project management tool designed to streamline workflows and supercharge collaboration. Tailored for small to medium-sized teams, its intuitive interface ensures everyone, from tech newbies to seasoned pros, can hit the ground running. Join over 1,600 forward-thinking marketing agencies, design studios, software developers, law firms, and architectural offices already transforming their businesses with Worksection. If you bill by the hour, this is your secret weapon. Tackle complex projects effortlessly with built-in time tracking, efficient task management, Gantt charts, Kanban boards, and a hub for all your communications. Dive into detailed reports that offer deep insights into your team’s performance, empowering you to make smart, data-driven decisions. And when you need it, rely on our friendly support to keep you moving forward. Transform how you manage projects today with Worksection.

Labra is a powerful platform that revolutionizes the Cloud go-to-market (GTM) process for businesses. It enables zero-engineering marketplace listings, letting companies launch in days—not months. Labra's CRM integration automates co-sell approvals, streamlines channel partner management, and helps scale your success on the Cloud with reduced effort. With AI-powered insights and advanced, real-time analytics, Labra helps teams drive smarter, faster decision-making, giving you a competitive edge. Marketers gain new tools to maximize visibility and impact on cloud marketplaces, while sales teams benefit from reduced manual effort—up to 90%, and a more optimized selling experience. Ultimately, your business gets a new, sustained, scalable revenue channel powered by efficiency, automation, and partnerships.