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About

ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more.

About

JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers in need of a solution to streamline patient flow, reduce wait times, and enhance overall patient experience

Audience

JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ACF Technologies
Founded: 2003
United States
www.acftechnologies.com

Company Information

JRNI
Founded: 2009
United Kingdom
www.jrni.com

Alternatives

Alternatives

Coconut Software

Coconut Software

Coconut Software Corporation
Q-Flow

Q-Flow

Q-Nomy
QueueDr

QueueDr

Phreesia

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Visitor Management Features

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Integrations

Microsoft Outlook
Salesforce
Twilio
Zoom
ActiveMQ
Acuant
Bing Maps
Buru SFTP Server
Confer With
Ellucian
Google Maps
Google Meet
IBM WebSphere Application Server
Mercaux
Microsoft 365
Sighthound
Vonage Business
Vonage Communications APIs (Nexmo)
WhatsApp
Worldpay

Integrations

Microsoft Outlook
Salesforce
Twilio
Zoom
ActiveMQ
Acuant
Bing Maps
Buru SFTP Server
Confer With
Ellucian
Google Maps
Google Meet
IBM WebSphere Application Server
Mercaux
Microsoft 365
Sighthound
Vonage Business
Vonage Communications APIs (Nexmo)
WhatsApp
Worldpay
Claim ACF Technologies and update features and information
Claim ACF Technologies and update features and information
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Claim JRNI and update features and information