3RDi Search

3RDi Search

The Digital Group
+
+

Related Products

  • AddSearch
    122 Ratings
    Visit Website
  • Guru
    3,340 Ratings
    Visit Website
  • Haystack
    201 Ratings
    Visit Website
  • PatSeer
    42 Ratings
    Visit Website
  • Criminal IP
    12 Ratings
    Visit Website
  • Blackbaud CRM
    1 Rating
    Visit Website
  • D&B Hoovers
    1,077 Ratings
    Visit Website
  • MetaLocator
    17 Ratings
    Visit Website
  • AnalyticsCreator
    46 Ratings
    Visit Website
  • 4K Video Downloader
    7,556 Ratings
    Visit Website

About

Welcome to the era of Big Data where data-driven insights have the power to transform your business. You're about to discover the solution: a powerful, innovative and adaptive platform power packed with every feature you need for Search, Discovery & Analytics of your data. We have named it 3RDi "Third Eye". It's the semantic search engine your enterprise needs to help you take action, boost revenues and cut costs! Powered by NLP and semantic search, it is designed for multidimensional information analysis and easy search relevancy management. Discover the comprehensive scalable platform for every challenge in search & text mining, from management and exploitation of unstructured content to deriving deeper actionable insights that boost your business. 3RDi isn't merely a search solution. It is a comprehensive stack of solutions for text mining, enterprise search, content integration, governance, analytics and much more.

About

The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and enterprises searching for a software solution to get data-driven insights

Audience

Customer experience and marketing teams seeking a solution to improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

The Digital Group
Founded: 1999
United States
www.3rdisearch.com

Company Information

Clarabridge
Founded: 2005
United States
www.clarabridge.com

Alternatives

Alternatives

InfoNgen

InfoNgen

EPAM Systems
Cohere

Cohere

Cohere AI

Categories

Categories

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Data Extraction Features

Disparate Data Collection
Document Extraction
Email Address Extraction
Image Extraction
IP Address Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Speech Analytics Features

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Integrations

AmplifAI
Blotout
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Meltano
Salesforce
SurveyMonkey Enterprise
Zendesk

Integrations

AmplifAI
Blotout
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Meltano
Salesforce
SurveyMonkey Enterprise
Zendesk
Claim 3RDi Search and update features and information
Claim 3RDi Search and update features and information
Claim Clarabridge and update features and information
Claim Clarabridge and update features and information