3RDi SearchThe Digital Group
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Related Products
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About
Welcome to the era of Big Data where data-driven insights have the power to transform your business. You're about to discover the solution: a powerful, innovative and adaptive platform power packed with every feature you need for Search, Discovery & Analytics of your data. We have named it 3RDi "Third Eye". It's the semantic search engine your enterprise needs to help you take action, boost revenues and cut costs! Powered by NLP and semantic search, it is designed for multidimensional information analysis and easy search relevancy management. Discover the comprehensive scalable platform for every challenge in search & text mining, from management and exploitation of unstructured content to deriving deeper actionable insights that boost your business. 3RDi isn't merely a search solution. It is a comprehensive stack of solutions for text mining, enterprise search, content integration, governance, analytics and much more.
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About
The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and enterprises searching for a software solution to get data-driven insights
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Audience
Customer experience and marketing teams seeking a solution to improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationThe Digital Group
Founded: 1999
United States
www.3rdisearch.com
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Company InformationClarabridge
Founded: 2005
United States
www.clarabridge.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
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Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Data Extraction Features
Disparate Data Collection
Document Extraction
Email Address Extraction
Image Extraction
IP Address Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Social Media Management Features
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing Features
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Speech Analytics Features
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Text Mining Features
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
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Integrations
AmplifAI
Blotout
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Meltano
Salesforce
SurveyMonkey Enterprise
Zendesk
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Integrations
AmplifAI
Blotout
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Meltano
Salesforce
SurveyMonkey Enterprise
Zendesk
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