2way2way Message
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Related Products
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About
Stop trying to call your customers. Text them. Easily send, receive and manage your business text message conversations with two-way texting tool. People don't answer your calls anymore? Well, they could have some good reasons. Leverage Business Text Messaging to Communicate with your Customers. Facilitate maintaining a relationship Customers often use text messages. This way of chatting is natural for them - let them use a platform of their choice (SMS, Whatsapp, Messenger and more) to improve their positive experience. Keep the conversation going outside of live chat or phone call Conversations with customers are typically interrupted when they log off or close the website. Especially it is easy to lost the customer during a mobile interaction. Using text messages you can keep the conversation on, managing it in the inbox. Build stronger relationships with customers Your customers would love to put your number in their phonebook.
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About
Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a sms system
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Audience
Companies of all sizes in the USA or Canada
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Free Version
Free Trial
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Pricing
$59.97 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information2way Message
Founded: 2020
United Kingdom
2way.app/
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Company InformationTextline
Founded: 2016
United States
textline.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
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SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
LiveChat
Pipedrive
Salesforce
Sapling AI Writing Assistant
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Integrations
Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
LiveChat
Pipedrive
Salesforce
Sapling AI Writing Assistant
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