Inova Desktop Presenter

Inova Desktop Presenter

Inova Solutions
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About

A web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXOne &Webex Contact Center, for calculating & displaying real-time data on large screens in contact centers (wallboards) and also directly on computer screens of supervisors, agents and even on mobile devices of executives (dashboards).. Visual alert (color changes, blinking), audible alerts (one-time, repetitive) and email alerts based on your thresholds are also easy to setup and change on the fly. Schedule a demo or try it free to see how you can create an unlimited number of views using out of the box key performance indicators (KPIs), grids, pictures, marquees/tickers, YouTube videos, web content (such as weather forecast), and even PowerPoint slides (via PDF export and 2Ring Dashboards & Wallboards takes care of auto-paging through your content). 2Ring Dashboards & Wallboards is a software solution that empowers business users and supervisors to deliver information in real-time to every screen.

About

Inova Desktop Presenter® is a contact center dashboard that delivers real-time metrics directly to agent desktops. It’s an ideal choice for at home or remote contact center agents or where wallboard or digital displays are not possible due to limited space or lines of sight. Inova Marquee is a virtual wallboard for the desktop that mirrors the look, color structure and content of traditional LED wallboards, including font effects, graphics and animations. Inova DataLink displays real-time call center statistics in colorful charts and grids you can customize to your specific contact center environment. DataLink can be set to respond to performance-based thresholds, visually alerting agents to changing call center conditions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business users and supervisors in need of a solution to to deliver information in real-time to every screen

Audience

Businesses searching for a powerful contact center dashboard solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

2Ring
United States, Slovakia
www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/

Company Information

Inova Solutions
Founded: 1984
United States
www.inovasolutions.com

Alternatives

iVision Plus

iVision Plus

NovelVox

Alternatives

Inova Desktop Presenter

Inova Desktop Presenter

Inova Solutions
iVision Plus

iVision Plus

NovelVox
TeamsDashboard

TeamsDashboard

SSIG-IT GmbH

Categories

Categories

Dashboard Features

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center

Integrations

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center
Claim 2Ring Dashboards & Wallboards and update features and information
Claim 2Ring Dashboards & Wallboards and update features and information
Claim Inova Desktop Presenter and update features and information
Claim Inova Desktop Presenter and update features and information