Geomant WallboardGeomant
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Related Products
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About
A web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXOne &Webex Contact Center, for calculating & displaying real-time data on large screens in contact centers (wallboards) and also directly on computer screens of supervisors, agents and even on mobile devices of executives (dashboards).. Visual alert (color changes, blinking), audible alerts (one-time, repetitive) and email alerts based on your thresholds are also easy to setup and change on the fly. Schedule a demo or try it free to see how you can create an unlimited number of views using out of the box key performance indicators (KPIs), grids, pictures, marquees/tickers, YouTube videos, web content (such as weather forecast), and even PowerPoint slides (via PDF export and 2Ring Dashboards & Wallboards takes care of auto-paging through your content). 2Ring Dashboards & Wallboards is a software solution that empowers business users and supervisors to deliver information in real-time to every screen.
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About
Real-time and historical performance management solutions for wallboards and agent desktops. Enhance call center efficiency: turn data into actionable information. Optimize your workforce, keep agents informed and empower them to self-manage. Deliver outstanding customer experience and real-time performance metrics for responding to changing demands. Keep everyone in your center on the same page, working to deliver a great customer experience. A unified agent experience, whether remote or in the center. Stay on top of goals! Geomant Wallboard solutions can aggregate and display data from practically any source. We have certified connectors and extensive experience with many CRM platforms. Provide decision-makers with critical metrics across multiple platforms with a unified view of operations. Empower your management team with mobile access, allowing them to keep a pulse on the business from any location.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Business users and supervisors in need of a solution to to deliver information in real-time to every screen
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Audience
Companies looking for a solution to display real-time and historic metrics from any source
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information2Ring
United States, Slovakia
www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/
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Company InformationGeomant
Founded: 1984
United Kingdom
www.geomant.com/end-user-solutions/wallboards-for-contact-centers
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Alternatives |
Alternatives |
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Categories |
Categories |
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Dashboard Features
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
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Integrations
ServiceNow
Amazon Connect
Avaya Cloud Office
Cisco Unified Contact Center
Five9
Genesys Cloud CX
IBM Watson
Inova
LUIS
Microsoft Dynamics 365
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Integrations
ServiceNow
Amazon Connect
Avaya Cloud Office
Cisco Unified Contact Center
Five9
Genesys Cloud CX
IBM Watson
Inova
LUIS
Microsoft Dynamics 365
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