DoctorConnect

DoctorConnect

Adtel International
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About

When you want to streamline your communication protocols and workflows to improve the patient experience, it’s imperative that you include your call centers in the process. Hospital call center operators directly correspond with patients and medical staff across enterprises and become a crucial communication link. Our customizable software applications are used by organizations of all sizes, to help overcome communication barriers in healthcare. Our hospital call center customers report reduced caller wait times, quick and accurate communication with on-call staff, and improved code call handling when using 1Call software. Medical staff rely on our secure messaging app, telehealth capabilities, and EMR integrations that streamline workflows and reduce alarm fatigue.

About

DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medical teams and hospitals searching for an advanced Appointment Reminder solution to increase patient experience

Audience

Doctors, clinics and hospitals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$210
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

1Call
Founded: 1976
United States
www.1call.com

Company Information

Adtel International
Founded: 1992
United States
www.doctorconnect.net

Alternatives

DoctorConnect

DoctorConnect

Adtel International

Alternatives

MediCall

MediCall

TelTech Systems
Benchmark PM

Benchmark PM

Benchmark Solutions
miOnCall

miOnCall

Amtelco
Health Desk

Health Desk

Keona Health
Upvio

Upvio

Upvio Healthtech
Speedy Claims

Speedy Claims

SpeedySoft

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Chiropractic Features

Appointment Management
Billing & Invoicing
Claims Management
EHR Certified
Outcome Assessments
Patient Account Management
Patient Records
SOAP Notes

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dermatology Features

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

Medical Practice Management Features

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Spa Features

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Optometry Features

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management Features

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Pediatric Features

Admissions Management
Billing & Invoicing
Charge Capture
Clinical Notes
Code Processing
Custom Bundles
Electronic Health Record
HIPAA Compliant
Practice Management
Scheduling
SMS Messaging
Vaccine Management

Physical Therapy Features

Activity Monitoring
Appointment Management
Assessments
Billing & Invoicing
Exercise Management
Insurance Management
Multi-Location
Patient Records
Practice Management
Progress Notes
Treatment Plans

Plastic Surgery Features

Appointment Management
Before & After Pictures
Claims Management
Inventory Management
Patient Billing
Patient Flow Management
Patient Portal
Patient Records Management
Scheduling

Podiatry Features

Appointment Management
Patient Records

Radiology Features

Audit Trail
Billing & Invoicing
Claims Management
EDI
EMR HL7 Bridge
Image Fusion
PACS Integration
Patient Scheduling
Scanning Input
Teleradiology
Wait List Management

Integrations

AccuMed EHR
AdvancedMD
Amazing Charts EHR
Azalea EHR
Lytec
MOSAIQ Plaza
ModMed
NextGen Healthcare EHR
Nextech
Tebra
Yelp
athenaClinicals
eClinicalWorks

Integrations

AccuMed EHR
AdvancedMD
Amazing Charts EHR
Azalea EHR
Lytec
MOSAIQ Plaza
ModMed
NextGen Healthcare EHR
Nextech
Tebra
Yelp
athenaClinicals
eClinicalWorks
Claim 1Call and update features and information
Claim 1Call and update features and information