+
+

Related Products

  • Cahoot
    150 Ratings
    Visit Website
  • Shippo
    902 Ratings
    Visit Website
  • CartonCloud
    78 Ratings
  • ShipHero
    832 Ratings
    Visit Website
  • Paccurate
    11 Ratings
    Visit Website
  • Flowspace
    314 Ratings
    Visit Website
  • Jesta Vision Suite
    24 Ratings
    Visit Website
  • Kechie
    56 Ratings
    Visit Website
  • Infor CloudSuite ERP
    323 Ratings
    Visit Website
  • SafetyCulture
    362 Ratings
    Visit Website

About

12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.

About

ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail brands and logistics service providers

Audience

Enterprises and companies in need of a platform to manage the entire life-cycle of their returns

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€ 495 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

12Return
Founded: 2010
Netherlands
12return.com

Company Information

ReverseLogix
Founded: 2014
United States
www.reverselogix.com

Alternatives

Swap

Swap

Swap Commerce

Alternatives

Categories

Categories

Returns Management Features

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Warehouse Management Features

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Returns Management Features

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

Magento
Shopify
Blue Yonder Warehouse Management System
FedEx Ship Manager
Intercom
LiveChat
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
SAP Commerce Cloud
Salesforce
Slack
UPS Ready
WooCommerce
Zendesk
Zuora

Integrations

Magento
Shopify
Blue Yonder Warehouse Management System
FedEx Ship Manager
Intercom
LiveChat
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
SAP Commerce Cloud
Salesforce
Slack
UPS Ready
WooCommerce
Zendesk
Zuora
Claim 12Return and update features and information
Claim 12Return and update features and information
Claim ReverseLogix and update features and information
Claim ReverseLogix and update features and information