12Return vs. Returngoods Comparison


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About 12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.	About With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Retail brands and logistics service providers	Audience Companies that need a returns management solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing € 495 per month Free Version Free Trial	Pricing $29.99 per user per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information 12Return Founded: 2010 Netherlands 12return.com	Company Information Returngoods Founded: 2004 United States www.returngoods.com
Alternatives ReturnBear	Alternatives ReturnPro
Returbo	ReverseLogix
ReBound	G2 Reverse Logistics
Swap Swap Commerce	RMAportal
ReverseLogix View All	Happy Returns PayPal View All
Categories Returns Management Shipping Warehouse Management	Categories Customer Service Returns Management
Returns Management Features 3PL / ERP Integration Automated Exchanges Branded Experience Custom Return Policy Inventory Management One-Click Returns Processing Returns Analytics Shopper Self-Service Smart Data Collection Show More Features Shipping Features Air Shipping Bills of Lading Container Shipping Freight Shipping Ground Shipping Import / Export Ocean Shipping Parcel Shipping Quotes / Estimates Shipment Tracking Warehouse Management Warehouse Management Features 3PL Management Barcoding / RFID Category Customization Channel Management Demand Planning Inventory Management Location Control Order Management Purchasing Quality Control Receiving / Putaway Management Returns Management Shipping Management	Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management
Integrations Intercom LiveChat Magento Shopify Slack UPS Ready Zendesk Zuora View All 8 Integrations	Integrations Intercom LiveChat Magento Shopify Slack UPS Ready Zendesk Zuora
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